The hotel Staff is fantastic, breakfast is really good as well various choices. The room is very disappointed, this hotel need serious maintenance and refurbishment, bed isn't comfortable at all, shower leaks, mould and cracking in the wall. Bed blankets need updated.

Good location is about the only great thing about it. Staff were friendly. Room is dated and so was the bed. Loud noises from street.

Front desk staff were very nice and helpful during our stay.

Price and location both excellent

The was just about right for a monk on a retreat plain and simple.

Large room with plenty space for luggage plus desk & closet. Good bathroom with soap & shampoo. Breakfast buffet with eggs, ham/cheese, cold cereal, & lots of pastries. Friendly staff who spoke good English. Great location in Palermo next to shops and attractions.

The staff was very nice and very helpful. Simona, the young woman that prepares and served breakfast, was delightful. The desk staff really cared that you got exactly the answer to any question. The only criticism is that coffee and soaps were not refilled when needed. Definitely recommend.

Great location and staff . Within walking distance of major sites and attractions. Decent breakfast .

In the summer I think this could be more comfy; in early spring our room was cold, dark, hard to heat (seemed like 50-foot ceilings!), with a perilous step up into the bathroom. Huge room with a third bed (#306), quiet enough, two small balconies. Frugal breakfast. Good location though far from train station and somewhat seedy. You get what you pay for! Nice staff.

Very central location. There is no place to park a rental car at this hotel. There are stairs which are unavoidable for physically challenged. Mosquitoes haunted my room all night. There is a very high noise level at this hotel. Good breakfast and local restaurants that deliver nearby.

Decent hotel in good location near the Teatro Massimo. Good breakfast with a decent choice including savoury. Helpful staff. Large room. Décor in need of a little updating but nothing serious. Good value and overall a decent hotel for price. And near to pick up point for the bus to the airport at Piazza Ruggero Settimo (Politeama)

Adequate. Conveniently located. Good breakfast. High ceilinged rooms. Only a single elevator but I had no problems with that.

Half way during our stay there was no working water in the room. I had a friend staying with me for a few nights so I had booked a double room and the single person supplement was rather extortionate. Also, the air con dripped water. Overall, the only plus was that the wifi reception was really good.

We stayed for one night on a slightly whirlwind tour round Sicily. The staff were incredibly helpful and the room was comfortable. Toiletries were on the basic side but overall a good value hotel.

We did not have a great experience with this hotel. First off it is very old. The elevator takes roughly 10 minutes when you press the call button, the wifi didn't work, and the staff was not helpful at all. They actually led us astray quite a few times. I would recommend finding a different place to stay.

This hotel is in a good location, near a airport coach station. Room is a bit old to be honest, definitely need a renovation. But it is spacious an have everything you need though.

got upgraded to a suite. it was very nice very comfy. the staff are very friendly. the only thing is when i booked it breakfast was included but the staff said it wasnt when i checked in but at the end the breakfast wasnt charged after i contacted hotel.com. the suite was on 1st floor so it was a bit noisy but it wasnt too bad.

A clean, friendly hotel in a central location. I'd recommend paying the extra charge for the buffet breakfast.

Good Service, gave us all what we asked for breakfast, helped us with the parking, very good value for money

I guess the hotel was in an okay area, although I was only there for one night. The staff was really nice, but the room was really awful and nothing really made up for that. There were tiles loose on the floor of the room, and that is so easy to fix, but that was just left like that. The bathroom and room were clean, I think, but I couldn't really tell because of the poor upkeep. I would not stay here again, or recommend it to a friend.