Hard work to get hot showers, changed rooms but no better. WiFi very patchy and poor reception. Breakfast buffet was of a low standard. Swimming pool still out of action 3 weeks after due to be fixed.
Bed in bedroom was comfortable. Room was a little noisey.
martin
Business
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Needs updates
Guadalupe
Leisure
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Location
Bertha
Business
2.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
el hotel está vuejo, sucio y descuidado
Colin
Business
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
The conceirge staff was friendly and accommodating, and the restaurant was okay in a pitch. I really enjoyed the breakfast buffet. The only drawback was wonky WIFI speed and connectivity.
Armas Segundo
Leisure
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
It’s one of the best places to have a lazy days in Monterrey, you have a easy access to the center and it’s a good place
Paul
Friends and Family
8.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
I believe the hotel needs renovation. The heater in the lobby area was not working and was very cold, the pillows were a little too hard, and the room was really noisy.
Jose Ernesto
Business with Partner
6.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
No room service menu at room, needed to get the QR at elevator. Awful coffee service. Very slow and unstable WiFi. Being a business oriented hotel, these points break the deal.
Maribel Portal de la
Business
8.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
The place is convenient and comfortable. Not a very walkable área.
Jorge
Business and Leisure with Partner
6.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
room was a bit run down. walls, AC, windows and bed are not the standard I am use to at Courtyard.
Enrique
8.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Excellent staff
Marco
Leisure Family
2.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Horrible stay worst I’ve ever experienced
Marco
Leisure Family
2.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Worst stay I’ve encountered in 10 years
Eduardo
2.0
/10
Reviewed 88 week(s) ago
Hotels.com verified review
Todo bien solo que cuando llegue en recepción me ignaron