Lost in Translation! Won't stay here again. A/C did not work Towel warmer did not heat up Safe could not be closed Dinner and breakfast were outstanding though. Parking was a nightmare - after unloading bags we waited in the lobby for someone to show us where to park. A man came and directed several guests to our cars. He got in the front car seat next to my husband who was the driver. He assigned a random woman from the group to get in our back seat - why? We still don't know. When I entered the car to sit behind my husband he ordered me out of the car telling me only 3 people could come. We speak a little Hungarian - he spoke a little English so we communicated - sort of. We tried to explain that we were not parking our car and leaving it, but were planning on continue driving into the city after learning where the parking was. He still insisted that I exit the vehicle - so I had to wait at the hotel. It took a long time for my husband to return from the parking lot that was only 200 meters away. My husband told me that the man yelled at him when he did not understand his driving directions including his English order to turn at the "zebra" (said with a heavy, unrecognizable accent). We looked it up later and discovered that is the term used in England for a black and white crosswalk - we are from America! He made my husband park the car, exit the vehicle and then got angry when my husband returned to the car to drive it out of the lot to pick me up.

We love this hotel and have been here many times. It is not the most modern hotel, but the location, breakfast and dinner buffet, the rooms and the indoor pool are great!

Great property central to the lake . Food choices were great for breakfast and dinner . Would definitely stay here again .

I felt like we were in a Wes Anderson movie: 70s chic! Fantastic wellness centre, spent many hours in the spa and pool. Dinner - canteen style - wasn't great but thats a reflection on the whole area, great food was hard to find.

Great abd clean

We had a great stay at this hotel. We especially loved that the room was large and compy and location is great. The swimming pool in hotel was awesome, quiet and not to crowded. Breakfast and dinner was good and service was excellent!

The Palace Hotel Herviz is a good solid nice place to stay. The rooms are spacious and clean. I love the glass elevators. The staff were friendly and efficient. Only downside for me is they charge a delivery charge for room service which I wouldn't expect from a 4 star hotel...so I ordered food delivered from Wolt

Lovely hotel. Friendly staff. Great facilities and amazing food

Really great stay excellent buffet supper & breakfast had a massage pedicure & eyebrow shape all of which were first class.Appreciated fridge & kettle in our room

Well located in the central shopping area and a beautiful 10minute walk through the shops and treelined pathway to the lake.

The bathroom smelled bad. The staff was friendly and helpful. Outside parking is a disaster. The guy that owns the parking lot is a jerk. Külső parkolás katasztrófa. A parkoló tulajdonosa barátságtalan és durva.

Csak egy ejszakat voltunk. A ki jelentkezest meg hoszabitotuk delutan 2- ig. A fiam- nak tetszett a medence , es a meleg vizes ulo medence

Very nice hotel in town a 7 min walk to lake Hevis

Good stay. Very good SPA.

Excelente!

Nice hotel. Staff are not particularly friendly. Perhaps it is a cultural thing, but they staff don't smile and look rather sullen. They are not particularly helpful either and most don't speak English. I had paid extra for dinner and as I am a vegan I asked for a vegan option and was told that they don't do anything separate for vegans and I would just have to do with their buffet which is 98% vegan unfriendly. If they could have stuffed the fruit with meat, I'm sure they would have. The food consisted of loads and loads of different meat dishes and a little lettuce, tomato and a mushroom salad. That was the sum total of vegan food. With the exception of one waiter, none of the staff speak English in the dining room As for the massage...if you like an oil rub and you find it relaxing, the I suppose it is okay. The woman doing the "massage" knew nothing about muscles, pressure or how to apply it. A back and head massage converted into a rub of shoulder blades that went nowhere near your back or head. I stopped the massage halfway through but was still charged. If you leave your room later than 10.30, don't expect your bed/room to be serviced. The hotel is clean and pleasant but don't expect too much in terms of service.

Lovely hotel, great location. Fantastic food! Enjoyed by the whole family.

This is my second stay at this hotel. Location is good, and the service is courteous. The only disappointment this time around was food. It was not as nearly good as before.

I paid for parking and city tax (theft) and the next morning at checkout I had to pay again the next morning ..... they had no record of me paying and I have a bad habit of throwing away receipts.

Wonderful holiday place and nice hotel with good food