El desayuno buffet en La Terraza es delicioso!! Y la vista al zocalo es unica!! El hotel, el area de lounge, la habitación, todo estan en perfectas condiciones, super limpio, el staff super amable. Excelente servicio!!

Everyone made the stay here amazing. Yael, Alejandro, Lazaro and Joseluis were very informative and had great customer service. The property is beautiful with a great view to the Zocalo. My family and I will be staying here again. Loved it!!!

Exelent service and clean beautiful places

Very luxurious, spacious, and beautiful views with easy access to shops, restaurants, and historical sites to visit. Gorgeous (especially the unbelievable stained glass ceiling) and well-maintained. Fresh flowers, good elevators, fancy, and plenty of convenient items in the bathroom just in case. It was literally a sweet surprise to find a plate with gourmet chocolate treats to welcome us with our last name written in chocolate on the plate. We didn't try the food (too expensive). But the canopy bed with curtains was the most charming of all. It helped to have a safe for belongings and plenty of hangers in the closet. The shower was totally impressive and wonderful as well as the unique sinks. Electrically operated blackout shades were helpful, too. Staff was very polite, helpful, and dressed very professionally. I felt so spoiled staying here!

Beautiful hotel and amazing staff. The only thing that hurt was that I could hear the plumbing noises - on and off - through the night which made going to sleep hard

So elegant and the view mind blowing

The beautiful Gran Hotel offers a historical building lover's delight. The restaurant is open air with a fantastic view of the Zocalo but can be very breezy. We found the breakfast expensive. The staff is attentive.

Disappointed breakfast was not included on room service

AMAZING hotel

Great hotel really cool spot

If you want a cool lobby, book here. Staff is great and it's definitely a fancy place. I don't think for what you pay, the value is not great. Nothing is included, not even breakfast. No amenities, the snack bar is lacking and there is no bar. This is a cool place to stay for a night, but I would've booked elsewhere for a longer stay next time.

Gorgeous building and views of El Zócalo, staff is top notch. Only downsides were the squeaky bathroom door and lack of soundproofing from outside events.

We had an absolutely perfect stay at this beautiful hotel. One note: the hotel is on a pedestrian block, so ordering and pick-up of Uber can be a little confusing.

Superb! Highly recommended

My partner and I stayed here for a week and had a lovely suite. The location is great - we were walking distance from so many museums and galleries. The Zocalo was always busy with activity and things to do and see. The only issues are that the area is very loud. Lots of people yelling and selling and playing music during the day and evening. It was quiet at night though, so it was not difficult to sleep. Having an afternoon nap or rest was not the best though. There is very little in the way of amenities. No pool, sauna/spa, or shops inside the hotel. Just really nice rooms, a quiet common area with some snacks, and a great location.

Beautiful hotel in great area of Centro Historic The lobby is outstanding. Clean room. Great staff and delightful snack area

Absolutely stunningly beautiful hotel. The photos don't do it justice. When you enter the lobby there are often people taking photos, more tourist that are not hotel guests, than are.

Excellent service and staff. Views and food were amazing.

It was a nice hotel but for the price we paid I think it is over hyped. The buffet was not good either, but view at the balcony was nice and staff was really nice.

Very beautiful and peaceful hotel. I will definitely be returning.