The finest hotel in Jeju. Words cannot fully capture the level of excellence in every detail. It will forever remain our annual retreat with my mother. Our heartfelt thanks to everyone who takes such exceptional care of us. Saya.

Very friendly staff and accommodations.

Clean room and friendly staff. Definitely a five-star accommodation. The lunch buffet was excellent. Will come back.

Staff, overall service is excellent. Food, hotel itself, location and the garden. All was very very good.

I like everything of the hotel. It’s one of the best hotel in Korea.

Lovely sea facing large room. All food options were expensive

Signage could be more helpful along with a map of the trails. There was live music at the pool and it was awfully loud. Staff was exceptional.

Good

It was amazing

Very large rooms. The staff was super gracious and friendly.

It was great!

Dated but excellent service

We absolutely loved our stay at JEJU Shilla. All the staff were very friendly and helpful. Rooms were clean and hotel amenities were awesome and convenient. They had beautiful hiking/ walking path that led to a beach and it was absolutely beautiful. I would definitely stay there again!

The worker in this hotel not allow me to eat breakfast becauae I didn't wear formal. Haha... how funny！ It‘s my vacation time and I have to wear formal😂

All staff was super friendly and prompt! I loved the whole property especially the view!

I love staying at this hotel every time I come to Jeju. I know there are newer and probably better hotels in the island, but this is my favorite. It's got helpful staff, nice view, and a beautiful garden for a walk.

This could be a lovely hotel, however, it is ruined by rules and clipboard police staff enforcing them around the pool area. The rest of the staff are lovely and professional, however, the pool staff wouldn't be amiss in North Korea. Children been told off for not wearing arm bands when they are able swimmers or for using a mask instead of goggles are just some of the petty rules this hotel enforces on its customers. The hotel was nowhere near full with plenty of sunbeds around the main pool but if you didn't reserve a bed the clipboard police would be over to lecture you about the rules. Even with a reservation they try to move you after 90 minutes as it has been reserved (by who? And why can't they use the one next to us? Or one of the nearly 40 free and empty ones?). We were sitting in the pool when we were summoned to the side - we seriously thought something bad had occurred and they'd searched for us. No, simply to be told we needed to move. Whilst we persisted that we can stay on our bed and they relented they still swiped up our towels when we were next having a dip meaning we had to trudge back across the complex for fresh towels. Another day, we were unable to reserved a bed at 4.20 despite there being at least 20 unreserved. Even trying to sit on one and a clipboard will arrive within seconds to whisk you off them. There is another pool but this is charged at £12 for 2 hours. Unfortunately it is still patrolled by the police. Literally 1 minute overs

Little outdated but great luxury accommodation.

So outdated and dirty. Found mice trap in the room

The room needs renovation. The AC didn’t work at all — good thing we were there in early May with mild weather.