Upon arrival check in was flawless with no issues. The man who checked us in gave us all the information we needed. He told us about the amenities, the restaurant, how to reach out if needing anything. The check-in took about 5 minutes. The hotel was really clean, not just our room but also the courtyard area, pool, main lobby, restaurant area and the bathrooms. The hotel staff were very approachable, ready to help out, and super friendly. The hotel is also very accessible for those who have accessibility needs. The coffee at the restaurant was perfect, a little expensive but very good. I stayed 2 nights and have no complaints. Check-out was under a minute, with no issue. Highly recommend and will be back :)