Overall the room is good. The bathroom has a lot of leaks. The shower has leaks around the door. The both shower hands are leaking. The carpetting needs to be washed.

The hotel is very nice however my £3k jewellery got stolen out of my room which was very disappointing had to call the police which ruined the trip. However can’t fault the hotel other than this incident.

Great location, and excellent amenities. Maybe a little pricey.

great location, clean room and hotel, parking, good service

Friendly staff. Very clean and beds were SO comfy ☺️

Great location, spacious room, staff was nice and food was good.

Central location, friendly and helpful staff, clean hotel

Love this hotel ! Very recommended for everyone

Excelente breakfast

The staff were very helpful and accommodating during our short stay. The rooms were all clean and spacious. We didn't make use of the hotel swimming & spa facilities, but the restaurant/bar were very nice and offered a good selection. The location is well sited. Not far from the famous umbrella street and within an easy commute to locate train and bus stands. There are lots of places to eat & drinks nearby too. The short stroll back to the hotel was much needed, so yes, it was actually a prime location for our group.

Great hotel

The room was well appointed. The hotel itself was quite nice, and the lobby was beautifully decorated. Shout out to Sorin in the bar who was lovely each time my wife and I went down for drinks. The only major issues were the elevators were in a constant state of disrepair causing significant delays going up or down, and the room was terribly hot. The temperature setting for the winter season over-compensated. Besides these two issues, it was a good stay.

Fantastic location, friendly staff and clean and comfortable room. I would stay here again.

El sofá cama estaba roto muy incómodo para dormir ahí deben de revisarlos nos dieron otra habitación pero el sofá también era incómodo no roto pero muy incomodo

All good

the hotel was clean and bed was very comfortable, located a few mins from the umbrella street so not too far from the places to eat and things to see, staff could have more information with regards to things like time the Christmas market closes, and things to do around the hotel, the shower door in our room was also not closing properly so we have issues with keeping the bathroom dry after using the shower

The hotel is good. Not great. It’s clean. It has decent amenities. However the room was very hot and the hotel also has nowhere to buy personal items. The restaurant was good and they have room service which was nice. Overall I would say it’s a fine place to stay but just not luxurious.

great location. super comfy rooms.

Nice people, comfortable room. It’s our third time here / will come back again.

All was great!