Helpful staff and room large and comfortable. Only issue was breakfast served in services and was full english only, no lighter continental option. Was not aware of this beforehand.

There was hidden costs through yourselves which we only found out about when we arrived at the hotel. This was an extra £25 for pet costs and car parking which wasn’t made clear at all when we booked otherwise we would have no doubt gone elsewhere to stay. We were not happy regarding this and wouldn’t stay here again due to this reason.

I have been using this hotel for several years and have always found it satisfactory for parking, cleanliness and comfort. However on this stay I was disappointed to be charged for parking where before it was free, I also noted the prices have become more expensive and not offering the same value for money that I have previously experienced. I will have to consider whether to use it next time I am in the area.

Good motel off the M5. Not much interesting to do or healthy to eat nearby. A real motorway one-nighter. Decor a vit tired bit clean and comfortable.

Hotel is just off the M5 very convenient for a stop room was large clean and quiet. Motorway cafe across the car park for any needs ,Hotel sold snacks.

The staff were extremely friendly and helpful.

Property and room were clean. Staff friendly and helpful.

Great stay no problems annoying had ti pay for parking but staff very helpful

Very hot

£20 for the dog is extortion especially as the room carpet was well stained. The extra money must go to profit rather than cleaning. Never before have i been charged for car parking at a motorway services hotel until now. Another profiteering example

We arrived at the hotel at Sedgmoor services only to be told there is a £5 per day booking charge for parking as we booked with Expedia. If I had booked direct with hotel it was free. Stayed 2 nights and slept neither. We stayed in Room 2, avoid if you want a quiet night. Guests outside window smoking and drinking until just after midnight on both nights shouting and laughing loudly. Faeces stain on carpet. No toilet roll on arrival. Hotel needs money spending on it to freshen it up and the carpet either needs replacing or a deep clean, disgusting. I originally thought it was similar to a Travelodge but how wrong was I. The usual privileged few in a Range Rover parking in a disabled bay and not displaying a badge. No mention by staff to said privileged Range Rover driver to go and park in a non disabled space. Overall I will in future avoid staying at any Days Inn. My daughter stayed in the same hotel but on the first floor and she had soiled carpet in her room, absolutely disgusting. Smoking benches should be away from the building. Not nice being heckled by drunk men.

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Lovely staff, decent room, only food place open was burger king which was a total rip off

Good location made my trip easier

Lovely for a quick overnight stay

Really friendly and helpful staff. Room a little tired but clean and tidy. Will be back if in the area.

We stayed at the same hotel on two different nights as it was half way to our destination. On the first night there was no bed made up for our daughter, wall light not working and no towels in the room. So much so the front desk agent even laughed at how badly the housekeeping had got our room. We made the agent at the time aware of our issues. We returned three days later to stay in the same room with again no towels and wall lights not working, the single bed for our daughter was made up on this occasion. When customers make you aware of the issues you would expect them to be resolved especially checking how many guests are staying in the room and making simple things like towels available and customers not having to chase for them. Its these little things, especially with children, that can make or break a stay

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The rooms and the hotel generally was quite dated and tired. The lock on our door was broken. The reception staff were lovely and gave us great information about our onward journey that saved us lots of time.

Issue with toilet flushing continuously gushing water and lost sleep with continuous noise. Shower lever was very awkward to operate.