No hot water to shower, mold in different areas of the rooms, smalls dame but the maintenance person was trying to accommodate us showing me different rooms to switch to and was able to inform the front desk to provide a room so we can shower with warm water and fixed the water issue quick/same day.
Jorge L
Leisure Family
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Good hotel fornthe price
Sara
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Convenient location
Carlos
Business
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
clean
Jaksiri
6.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
N/A
Verified traveler
Friends and Family
2.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Upon arrival we got a room that was not clean. Then are next room the keycard did not work several times thru out our stay. Room smelled mouldy. No hot water and when it was brought up we were told they had no control over the temperature. The water gave my whole family an itchiness after a cold shower.
Ivann
Friends and Family
8.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
buen hotel, muy buena ubicacion, buen tamaño de la habitacion camas muy confortables, desayno bueno a secas puede mejorar pero bueno, el hotel si es un poco viejo pero la gente es amable y el servicio de limpieza esta bien
Kathy
Business
6.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
The room smelled musty and the carpet was damp and dirty. My socks got dirty after a few minutes without shoes. The refrigerator did not work, but they did replace it as soon as I notified staff. The included breakfast was basic and did not offer much variety. All in all, it was as not worth the price I paid.
Julio
Business and Leisure
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Great!
ROLAND
Leisure with Children
8.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Pool area closed!
Belinda
Business
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Nice room. Comfortable bed. Breakfast could use some help.
Darren
Business
6.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
The room smelled very stronge of mold, the furniture a lot of wear and tear the tv remote was broke the computer desk chair the arm rest was broke
Timothy
Business
6.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Disappointed the television did not work in room 105. Second day of my stay I was able to move to 109. Also learned that there had been multiple problems with the TV in room 105.
Rooom was spacious but beds not extremely comfortable. Staff friendliness was exceptional.
ADRIAN
Leisure Family
4.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
The key for open the room don’t work. Water in the bathroom it was insane. 3 people and only one bath towel. Room smell old.
Bala
2.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
cockroach’s coming out of the shower drain
Cynthia
Friends and Family
10.0
/10
Reviewed 83 week(s) ago
Hotels.com verified review
excelent!!!
José
10.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
I was very impressed with how will equipped the bathtub was for someone with disabilities.
Handicap parking was often occupied by people with no handicap signs on their vehicle.