Great hotel Good parking Excellent staff

Housekeeping didn’t clean our room although we left for the day at 10am and put please clean the room sign on the door. The staff did not understand what brandy was when we asked for it at the bar.

Great staff

Clean room,friendly staff and all amenities. Also take out restaurants nearby and easy access to Highway

Did not take breakfast. Parking was good

I did just one night and I enjoyed my stay. Anytime I visit West Sussex I’d definitely stay in Hickstead hotel. Customer service 100% nice room, neat and calm.

All average

Drains stink, tv didn't work and was replaced, but then the manager guy was replacing TVs in loads of rooms all evening. Half the menu was unavailable and the restaurant was freezing. Not good. Shame really.

Comfortable room, clean bathroom.

Staff friendly enough. Nothing special. The bar was not stocked .. the remote control very temperamental .. heating on full with no thermostat in the room. Room clean but dated.

Room to hot felt springs through topper all night bathroom tired cracked sink ect breakfast would not have eaten if free very disappointed

Room was spacious clean and tidy and the staff were very polite throughout the visit

Clean, spacious room

Lovely room, a little warm at night, great staff

Staff were helpful, appreciated there was a travel cot in my room ready which I had requested - this wasn’t guaranteed with the room I had booked. Nice and quiet. Restaurant available if you need it (I didn’t use it this time).

Good parking, lots of space. Nice clean room, very comfy bed and a great night’s sleep. Staff very helpful and attentive - cannot fault them. Shower was lovely, hot and powerful. All in all, very happy with my stay, would definitely stay again. Did not try any of the food so unable to comment.

Very helpful staff

Stayed here for 1 night . The staff were great . However the management need to make sure all TVs are working as I had no signal but staff swapped tv over 2 hours later . Plus would have been nice to have a heater in room as room was cold . The radiator was off .

Very fresh food

Room was clean and tidy, as were the common areas. Room (203) needs a bit of maintenance, cracked basin, loose tap and loose door hinge. But these did not detract from our stay. Very friendly staff.