Good for the money we paid

The good news is that the room was warm, clean and comfortable. In principle I would return to this hotel. The big problem is that on arrival I was asked for more money! This is very damaging to both the reputation of the hotel and that of the booking site (hotels.com). The detail is that I was asked for £5 (room charge £62) to park my car. This charge was not obvious from the website which showed as an amenity "car parking". It did not say "chargeable car parking" or similar. Given that the hotel is in a motorway service station between two junctions the need for car parking is clear. Where I am now is that I have lost confidence in the details put on the hotels.com site. I do not know who is responsible for those details and I do not know whether deep in the small print the charge is explained. I simply do not want to have to scrutinise the small print to check every legal term. I want to assume good faith on everyone's part. I have never had to pay parking charges at either a Days Inn or a Days Inn by Wyndham motorway hotel before. I thought this kind of small print trickery (if indeed the charge is in the small print) had long disappeared. I would ask both the hotel and hotels.com to update the description of the hotel (and others in the group) to make it clear that parking is not included in the price quoted.

Fantastic staff really helpful and friendly

Very quiet room considering we were near the m40 Nice friendly staff, attentive, responded promptly to email regarding the lateness of our arrival. Although we had been dropped off and didnt have our car with us, was surprised that we would have been expected to pay for parking. Also the bedroom window wouldnt close after we had opened it in the morning.

A budget overnight stay. The staff here are really welcoming and helpful.

Very quiet hotel in spite of its location on the M40. I had a great nights sleep

Easy parking with a charge. Clean and spacious room, friendly staff. Perfect for my travel needs.

The room was very clean, the staff were very friendly and helpful

Good value no frills stay which was exactly what I required. Well done!

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Lovely friendly helpful staff. However I booked an accessible room and because of its location it was extremely difficult to get my electric wheel chair into the room independently. Also would have been easier with a walk in shower other than the step in bath to shower

So convenient to get to local attractions. Service station next to it so helpful to grab food or bits for an easy stay! Would stay again if up that way!

This is what a budget hotel should be. Everything is clean, everything works. Plenty of hot water. All good.

No wifi at all while I was there. No shelves in room for clothes. No plug sockets by the bed, just USB ports which is terrible from a digital security awareness perspective. My card stopped working when I got back to my room & it took a lot to get the attention of staff on reception. They didn’t seem best pleased to help when they finally came out from the back.

No elevator, No air conditioning, WiFi didn’t work, parking not convenient. No phone in room.

You get what you pay for at this place ..the rooms are ok, the carpet could use a deep clean , the bathroon was clean , the beds were ok...the WiFi didn't work when I was there and thet said it was a BT issue. Asked for a partial refund as I wanted to work there but said that couldn't be done. Poor service as clearly it was in breach of advertising standards if the manager didn't happen to know. Couldn't be bothered to argue so left..stat here only if you absolutely have to and don't have other choices available

Awful Hotel smelled damp Was charged for parking WiFi was completely down no time for being fixed “Breakfast” was a voucher for an awful food stand in the services

I just stayed for a night as my work meeting got extended and need to stay late night . Looks like this hotel just build in couple of days before , so no internet facilities but Room and facilities looks all clean and good. its good stay for money which they charged.

Great place to break up your journey from the South Coast to anywhere in the North West. Clean and comfortable rooms.

I cannot rate this Hotel as I never stayed there. The Hotel cancelled my booking and Hotels.com were completely useless not finding me an alternative and leaving the cancelled booking on my account despite having refunded me.