Overall Ratings & Reviews Marti Resort Hotel

Lovely grounds but the hotel is very dated and lack of staff

great stay!

1st class staff & service. Lots of food items to choose from at meals and coffee/tea snacks available at all times.

Services is very bad the food is not good We purchased exclusive food and drinks . When we arrived around 6 pm the room was not available When we checked in they said not everything included. We stayed hungry all the time ! Really i want refund we stayed room all the time

No air conditioning they are rode bad service no internet

Loved it. The staff are not enough at night on reception. The same person performs the following tasks, the customer service, room service, concierge and others. the staff everywhere is humble and sweat. However the reception staff lack some professionalism and need lots of training. The resort is highly recommended, I will come again for sure.

The only thing we didn’t like about this hotel is that we make reservation thinking it was all inclusive resort but isn’t . We end up paying much more than the rate we got on Expedia for this hotel. The room had a sea view but the AC didn’t work properly so we had a hard time sleeping . Food overall it is decent but the drinks are not cold and they don’t serve ice . Private beach on premises but don’t expect servers to give you drinks etc ( you have to walk to the hotel to get drinks or water ) we asked for room service and we never got someone to answer the phone so don’t expect good service unfortunately. They need to update this hotel especially the rooms and provide the guests a better experience . I’m from Florida USA and also spend lots of time in the Dominican Republic for Vacation and Definetly the concept of “ all inclusive “ it’s completely different .. this is not a 5 star hotel resort . They need better personal trained and if they advertise as a 5 star resort they need to raise their standards. We traveled with family ( total of 4)

This resort is a big 4 star old resort, shouldn’t be 5 stars, AC didn’t work, so they said sorry we hope your next trip will be better, also same set of shampoo unless you have to ask personally, plus no iron or ironing table and I have to pay to get it done. 1/5 Food is good but the salads and sweets parts are full of bugs cause they keep them close to the doors. 2/5 Service is good when they see you, but they are everywhere and not organized. 3/5 View and location are the best thing about his hotel, not super busy area and not dirty 5/5 I stayed in this hotel back in 2017 and it was 10 times better, this time very bad, I think it got old.

1. This is not a five star hotel. Maybe a 2.5? It may have been five star sometime ago but now it looks more like a historical ruin. 2. They play loud music constantly from 10am-midnight. If you need to rest during those hours, good luck. 3. The food is average. Nothing special. 4. This place needs a major remodeling. Everything is falling apart, old, and rusty.

This ia not a 5 star hotel. I would rate it at max 4 star. Room cleaning is very bad. They didn't clean our room even if we had put on the door the sign to please clean the room. After going to the reception to see whan can be done about the cleaning of the room ,they said that the staff for cleaning left and they will clean the next day. Let me say that "cleaning" for us meant new towels and that was it. Overall it had good food. Not the most various but very tasty the ones they had. Hotel staff from the bar were the only ones worth 5 star.

It was really good but a little bit over priced.

I stayed here for two nights in a room with a ‘forest view’. First of all, there is no forest view. It all burned down in a forest fire so you’ll be overlooking a charred hill. Of course they don’t tell you this, so you’ll still pay the premium. I got food poisoning from their buffet on the first night. I was throwing up all night. The next day I went to their on-site doctor who tried to refer us to a private hospital that apparently doesn’t accept travel insurance. Speaking to locals, this is a scam - the hotel takes commission for referring people to that hospital. Instead, we went to the state hospital which was closer and covered by insurance. The treatment cost 50 euros compared to the 600 the hotel was asking for. The rooms, outdoors area and beach were nice enough but a little dated. The room was mostly clean although the bed had sand in it, so it felt like it wasn’t changed properly. If you’re foreign and can’t speak Turkish, I wouldn’t recommend this hotel for its services either - the spa offered me a 90 euro discount from the treatments just because I could speak the language. I don’t normally write reviews but hopefully this is enough to tell you that this hotel should be a hard pass despite the great location and photos.

I had a good time, though they mixed up my room, I paid for a double bed but was given something else.

Property was great room was also great none of the outdoor pools or bar areas were open due to it being there off season so maybe next time ill get to experience it all.

Very comfortable bed. Great view to the sea. Lovely freshly made omelette for breakfast and good coffee.

The resort is quite well built and the initial designer had a great vision and executed it well but unfortunately the new management has not kept in with the times and have let the property go into disarray. A simple renovation of the property would indeed but the resort back as a must visit destination in the region.

Very bad conditions . Rooms are not clean. Very old . Bathroom is very old . With rust around bathtub. Stains on the floor. This hotel is not 5 stars hotel . It is less then 2 stars. Food was ok. Stuff doesn’t speak English. Very disappointed.

I like the outdoor facilities as pool and sea ,gardens are amaizing ,but hotel is disaster very old and not clean and rooms are very bad , AC is very bad , sound proof was very bad , nobody from stuf talk english so my stay was terrible and i lost one item from my room as well

It is ok no wow with price they both

The two big issues i had was AC wasn’t cold and room smelled bad. I couldnt sleep as it felt like a sauna. I booked two nights and after the first i asked to cancel and would eat the cost for the first. But they said they couldnt do anything about it as i booked through hotels.com. There waa no social distancing and few if any people wore mask which was troubling in the buffet area. There is no way