7.8
Pleasant
From 975 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.4

Traveler Reviews Cielo Hotel Bishop - Mammoth, Ascend Hotel Collection

Number of reviews per page
20
40
Top reviews
John
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Horrible. Will not stay at this hotel again. No elevator, which they dont inform ahead of time. Dirty floor in bathroom, along with hair in sink and on toilet. Soap dispensers on counter filthy. Room not dusted. Was given 1 towel for reservation of 3, had to request more. Horrible AC which is 6 inches from bed, and does not cool room. Bait & Switch room- room did not look like pics online, our sheets had stains, comforters didnt even match. The furniture worn and smelled in room. You MUST make sure your door is latched or it comes open on its own. False advertisement on all platforms-they do not have a pool. The times we asked staff questions they seemed to have an "oh well" attitude. Their breakfast was nothing special. They also charge a $10 per night "service" fee, of which they dont inform you of, and who knows what that actually covers. Will not go back, nor recommend.
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Reyna
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It’s a decent hotel.
Dena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pet friendly and very clean. Staff was great.
cindy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place to stay would definitely recommend. The only small issue I found was that when I opened the mini fridge I found a food container that belonged to the people who were there before me.
Dena
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is great, staff was amazing. Highly recommended.
Jason
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was very clean and a nice place to stay. The TV wasn’t working great, but didn’t spend too much time watching it anyway. Good for the price.
Mike
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

room was fine, good location.
Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Simple and easy
Lucy
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great😁
John
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The woman working the front desk was polite and helpful, but never said anything like "thank you" for staying there,or for choosing Cielo. I still expect businesses to thank customers for their patronage. The price of the hotel is high for what you get. Yes, the room was clean, but the A/C was a very old unit, the TV remote didn't work well, and the room and bathroom were very small for the two of us. While I didn't choose the hotel for the free breakfast, the free breakfast was meager. A container of cereal, a few budget bread items, a few bananas, and a batch of peeled hard-boiled eggs looked like it came from 7-11. We went to breakfast at Schat's, which was just a few doors down, so not the worst experience. At least the hotel is near several of Bishop's fine dining establishments.
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daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

furniture was a little worn but seemed very clean. decent place for the price.
William
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great place to stay
Verified traveler
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We usually love our stay. This time furniture was very dated. Coffee is not very good, limited breakfast and television was not great either. Location is great. Pet friendly.
Randall
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We were in room 112. There is a mechanical room next door, and we could hear a motor / fan, start and stop constantly.
EDWINA
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very clean, happy staff, convenient location
Justin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great value and close to a lot of Bishop amenities. Proximity to the city park is a bouns.
ross
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Stayed here on a ski trip. Was really happy with my stay, no issues at all. Room was great and clean. My only complaint was that breakfast was a little bare. But that's relatively minor
Manuel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This is our favorite I love the shower constantly hot water hot pressure
Dennis
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Breakfast was horrible
Jisel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

They never went in to clean the room, I had to go to the front desk to ask for towels.
Number of reviews per page
20
40