Unit 14 had water ingress damage that was unsatisfactory. The bathroom layout was poor with a pedestal basin unable to be used for face washing due to a glass shelf immediately above it. The mirror was not above the basin meaning any shaving was unsatisfactory dropping water on the floor. The water damage to the door frames was disgusting. The towel hook was so small it could barely hold a face flannel. I am happy to provide photo images if you request it from me.

The staff were responsive to our needs.

A great place to book the team into for Business travel.

The property was very good to accommodate ten ladies. There were a few maintenance areas needed.

Clean and spacious apartment

Great place to stay

We had an enjoyable time here and would return. However, there were a few areas that should be addressed. - As others have indicated, the WiFi is basically unusable. I had to use my phone’s hotspot as the WiFi speed was so poor. - One of the bathrooms in our two-bedroom apartment smelled very strongly of cigarettes. Every time we ran the water, the smell was stronger. Maybe someone put cigarette butts down the drain? This remained through our stay even though we ran the fan and had the window open. - The main door into the room from outside is frosted glass but has a 3cm clear border all the way around. There is no blind or curtain that can be closed and nothing blocking the view to the bed or bathroom. This means that neighbours walking by could catch a glimpse of more than they bargained for. A side effect of not having a curtain or blind on this door is that at night, you can’t have a completely dark room as there are porch and carpark lights that come in the door. - Two of the hot pools were out of order and one of them was open but only lukewarm. This meant that we had to wait for someone to vacate one of the working pools for us to use it. Side note that none of the spa pools had bubbles/jets which would have greatly enhanced the experience.

Tried to charge us twice for drinks we had. Hot water took a long time to start in the shower. “King” bed was just 2 single beds that came apart both nights and could feel the mattress edges, when we asked to fix this they simply made the bed, left the wet towels lying on the floor. Spa and gym is good but for the price I won’t stay again.

Rooms where clean and son had a room to himself which he enjoyed, pool and hot tub were great to use after days activities, bar could have been open more but realise it's late in season.

Great pool, really nice room!

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Overall, very amenable rooms and service. The pools (tes, plural) and particularly the gym were fantastic 👌

Too expensive for the poor quality

Super friendly staff. They were hard workers, cleaning in the mornings and painting in the afternoon. I lied that someone was always around to ask questions or offer help.

Great pools but unsafe to get in and out if unsteady on your feet. Likewise the bath-shower didn’t have a nonslip mat.

It is very good

Lovely apartment with everything provided. Huge balcony with views over the mountains. Unfortunately the restaurant was closed, as it was full every day with group bookings, and one day the bar was closed too. In the apartment the shower was running cold. Maintenance tried to fix it, but it still didn’t work. Hence the 4 star rating, but everything else was great

Lovely place to stay. Beautiful apartment with a lovely view. Unfortunately the restaurant was closed for supper the evening we arrived and we hadn’t been notified until our arrival. Facilities were excellent and clean. Bed was comfortable. View was stunning. Unfortunately our outside door to the apartment opened during the night. Slightly unsettling.

Great rooms with beautiful views & the pool with lots of spa pools was a bonus.

This hotel was a pretty good price for a couple of nights stay in Wanaka. Seemed a lot of bus loads of tourist groups use it so lots of comings and goings. Bed was comfortable, shower was average. Nothing much in the room apart from a couple of cups, glasses and teaspoons. (needed to go and ask for a knife). Rooms were not serviced unless asked for specifically however, fresh towels were provided when asked for. Staff were friendly and helpful. Nice pool facilities.