8.0
Very Good
From 508 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

8.8

Service and Facilites

8.0

Traveler Reviews PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Number of reviews per page
20
40
Top reviews
Owen
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic for PortAventura as you can get tickets for each day of your stay including one Ferrari Land evening. The only negative was incredibly noisy local school children on school trips who have been making a racket during the night and were queue jumping in the park. The hotel is absolutely lovely and I'd recommend it. The 30th anniversary deal is absolutely fantastic value.
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Rob
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Reasonably priced, nice pools, but quite basic and not 4 star in my opinion. Basic rooms that are tired with smelly and basic bathrooms. Sunloungets by the pool are old plastic loungers and uncomfortable. Strange rules like you cannot wear sunglasses in the pool unless you have bands around your head to keep them in place. Never experienced this anywhere in the world. Lifeguards enforce this rule, I guess for safety, yet you allow guests to have glassware at the side of the pool? People drinking beer out of glass mugs. Crazy! Service at pool bar was poor. 25 minutes to get a hot dog, and then the drinks machine wasn’t working. Also, they advertise a gym but it doesn’t open until 6pm!? What!? Ridiculous. Most people workout on a morning so this is a stupid rule and as such meant I could not use the gym. False advertising. I would not go back, instead I’d probably go to the main PortAventura hotel which I think is much better and worth the extra money.
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Ryan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel setting, very chilled. Check-in was slow. Cheap Estrella! What's not to love.
Anthon Roy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean property, with sone oddities. Difficult to find snacks specifically water after bars close in the evening. We struggled to find a vending machine that sold any soft drinks or water, cigarettes and park tickets were available though. Also there us an indiorbpool, but was closed until 18:00pm and was an extra charge of €10 per person. Otherwise generally nice pools with a man made beach.
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IRENE
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The old hotel,beds are uncomfortable and bedding clothes is very worn out and not looking or smelling fresh. Food is expensive and bad quality as well.Not recommended.
Joanna
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The hotel was quite quiet during the day, it seems most people were in the parks, this meant not much choice for food or drinks in hotel during the day. But loved the connection to the parks and being able to walk just 15mins to be in Portaventura, but also option to walk to the beach in around 15minutes too. Best Portaventura hotel in terms of distance from beach. Best of both worlds.
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melanie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Room dated but clean. Breakfast average , we arrived late the night before so had to book latest breakfast slot so items ran out.
robert
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Checkin was efficient in terms of taking details and giving passes. No detail on the hotel, restaurant, bar and pool was given. I asked what time the hotel restaurants close - was told 10pm. That night we found out only the mobbed buffet restaurant was open. Not an issue if we had known as we would have gone elsewhere. So service at reception needs to be looked at. The hotel pool and communal areas are lovely - the rooms let the hotel down. They need updating and the bathrooms renovated. Towels in the bathroom were threadbare.TV had very few channels, not even bbc worldwide. I would go back, but I’d be wary if the price you pay and what’s open - we travelled in peak (July). Overall a good 3 star option - def not a 4 star as the rooms let the property down.
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Wing Fai Teresa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The dining choice is limited. Only the buffet area in the hotel no more options. If you want more choice you can hire taxi to nearest restaurant. It will be €14-15 oneway
Juliana
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Terrible experience with this hotel. It is not our first stay here and we had an amazing memories from last time. However, this time it was a complete fail. First of all, rooms are so outdated and worn. In the first room sockets and table lamps were not working. We asked to change the room and got the room with not working shower and falling metal handles. Secondly, rooms are dirty. We stayed 5 nights and the floor was not properly mopped in any of them. All furniture was dusty and filthy. Overall impression of the hotel was - old and worn. Doesn’t worth the money at all I have mixed feelings about service. Some people were trying to help but the effectiveness of their help was poor. Most people do not speak English (however the description of the hotel suggests they speak many languages). The check in was horrible, we shall wait for our room for half an hour after check in time. Next day before we moved to another room, we were kinda “homeless” until 3.30pm. Which I don’t believe was fair as we paid for this time to have access to the room and not just to stay in limbo. Of course, we did not receive any of the VIP benefits. No discount was applied or even offered. No room upgrades. It was funny as we checked Expedia and saw rooms available but reception ignored it and said - no, we cannot give them. Well, then do not promise upgrades. And a very small thing. No transfer to the park from the hotel. You need to walk about 15 minutes under the sun. Small but annoying thing
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Sue
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Was very disappointed with the water feature between the two pools, it was dirty, green sludge, it could have been made beautiful with fountains and illumination, instead it was a breading ground for midges and mosquitos - really spoiled the look and ambiance of the hotel, It was nothing like the pictures portrayed. Was disappointed at having to pay extra to use the water park which cost another 125 Euros on top of what we had already paid. Disappointed that we had to pre-book dinner and breakfast slots, and only had 40 minutes to eat and go for breakfast, and an hour for dinner. Felt like you had to rush your food and get out quickly ready for the next load of people to come in. This also meant, that you had to plan your days around your meal times, which impacted which shows you could or could not get to see in the Parks during the evening. It really did limit our freedom to come and go, it was very restrictive. Spent 20 Euros to store luggage before our rooms were ready - have never had to pay store luggage at any hotels ever before, This was not a genuine 4 star hotel, more like a 3 star, it was a bit run down, the best part was the two swimming pools, but that was it. No entertainment during the day, and only a mini disco at night for children. Accommodation layout reminded us of Butlins chalets.
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Caroline
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Close to Porta Ventura and Ferrari Land
Janet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The place to visit hence why this is our 3rd time here.
michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Great hotel, good food options, clean rooms and facilities and within 15 minutes walk of the theme park. Would book again
michline
2.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Everything you have to wait. Lunch is bad because you have ro enrer the park and walk for 1 hour an wait for half an hour to get our turn . The food is the same in breakfast and dinner. The waiting in the park in terrible we cant play with the game sbeacuse of the waiting time (hours) . No animation time .
Daniel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

We had a great time!
Ruben
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Good overall experience
Nicola
icon-Business
Business
6.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

No towels in room at all, no one would bring me any……asked ME, to walk to reception to get them Couldn’t check in until after 5pm!!!!!
Marcus
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

The hotel was ideally located for the attractions next door however there was a big price to pay for this. Our first night there was excessively loud music until past 1130pm and the 2nd night our sleep was repeatedly disturbed by rowdy Spanish guests, particularly school groups, who were either arriving late or returning from an evening out. Suffice to say, we won’t be returning.
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Carla
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Staying at the Caribe Hotel was lovely. They had 2 pools to choose from, whereby one was beach themed. The food was really nice and they had a great selection. You could walk to the theme park which was ideal. The only downside was that there were no trolleys to help take your luggage to your room which would have been nice.
Number of reviews per page
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40