We had booked three rooms for this holiday and I really appreciated the upgraded room with no extra cost, the service overall was excellent. However in the upgraded room there was quite a lot of noise coming from the outside as the room was opposite a park and just the floor above the outdoor lounge, there were people talking and shouting for a long time into the night and were still chatty by 1am–3am. We were very happy with Alessio’s service and enjoyed our stay at the hotel.