Friendly and helpful staff; lovely, large, clean, comfortable room, great bathroom and shower; tasty breakfast with healthy options and good assortment; convenient shuttle service from airport. Would highly recommend this hotel!

okay stay for a trip would have been great if the staff were friendly the exception was part would did a good job of greeting and providing information

Because of the rain cable was in and out and telephone didn’t work in the room.

The staff was great breakfast was alright, but, but the place needs an up date and the rooms need to be thoroughly cleaned. The mattress for the pull out had no sheets and had stains on it also under the pullout had trash ewww. Also there was hair sll over the sheets on both beds. Disgusting! Management needs to have a serious talk with housekeeping

Great beds and room for the price. Close to airport. Could have been cleaner.

I found the hotel, very clean and spacious. The price was reasonable, and the bedding was excellent. MyI only complaint would’ve been that the friendly staff member when we checked in told us that we would receive a complimentary muffin and fruit and coffee in the morning since we had to leave early to catch our plane. The staff member in the morning was not overly friendly and there was only fruit available and coffee. I would stay at this facility again.

Clean, comfortable, good staff. Very nice flat big surfaces to open to open and access luggage. Great shuttle service to BDL.

The stay was enjoyable however there was a couple of times we needed to ask housekeeping to bring us things or clean something up.

Wonderful, friendly, & clean

Its convienent to the airport. Incoming and outgoing flights are right overhead and extremely noisy.

Just Okay , Good for a Quick Stop, Nothing More This hotel was very mediocre. Nothing really stands out except for the location. The front desk staff were nice and welcoming, the first floor had a noticeably stale smell. I had to ask to be moved to the second floor, which was a bit better, but overall, the atmosphere was just uninspired. If you just need a place to crash before catching your next flight, it’s serviceable but don’t expect anything beyond the basics.

Enjoyed it, solid visit!!

The staff were great but the room had a moldy smell and a fire alarm went off in the middle of the night for no reason, breakfast was good and the location to the airport made it very convenient.

Relaxing

4th stay

Staff was friendly although the room was not very clean. The tub was drained due to excessive hair clogging the drain. Hair throughout the bathroom. Breakfast was ok when it was kept up with. Pool was freezing. Other than that it was alright

Very clean. Employees very friendly

The worst Holiday Inn Express I’ve ever stayed at. Breakfast was poorly done - bacon wasn’t cooked, sausage was rubbery and chemically tasting. Utensils were provided ripped open boxes they had arrived.

Pool closes at 8 pm but you can request to stay longer

Overnight stay to be close to Bradley for a 5:30am flight. Didn't want to pay for overprice Sheraton. Shuttle started at 4am, Perfect. Extended parking is $20/night. We parked elsewhere and shuttled to hotel. Room was very nice, clean and comfortable. We got in late and left early.