wehter was ainy but we are all day at Messe. In 7 days in 7 days the sheet never changed, I did not receive gel or shampoo,it was not made with the vacuum cleaner. We have 2 room booked, in both was same problem. Surprise, in one room, in last day, in in the clean bath towel, it was actually a human hairpin, I don't know where. I demanded all this but I only got a few apologies from the tip of lips. Shame for 4 stars plus.See photo with hair.