Overall Ratings & Reviews Holiday Inn Express COVENTRY S - WEST WARWICK AREA, an IHG Hotel

We had an excellent stay. The employee that checked us in was so nice and friendly and gave us some nice tips on a restaurant we were going to. It really set the tone for a nice experience. The room was clean and comfortable. I really liked then chaise that was in the room. Very nice addition. Breakfast was a lot better than I was expecting. Tons of options ranging from hot food to muffins and bagels to cereal. The pancakes were excellent.

Initially I was sure about this reservation, but when I entered the hotel it was clean, cozy, relaxing and the staff was wonderful. Professional and accomodating

Then stay here on an offer years never had a problem great place

Window unit mini-split heat AC ran all night. Not sure it was actually connected to the thermostat. Otherwise, it was a nice, short stay.

Good luck getting any sleep, and I was double charged and no one has refunded me that or my $50 dollars.

Joy the front desk associate.upon check-in was kind and courteous, her team was attentive to guests needs good vibe!

The staff was excellent!

the pool made my kids sick

Shower didn’t supply enough hot water. That is only disappointment.

The front desk person was awesome. Friendly, efficient, and knowledgeable.

Nice

Overall good stay little loud at night probably because we were near the elevator. Overall a little wear but definitely clean and super friendly staff!

It was good and relaxing. Plus it was at a shopping center.

Mostly clean. One big stain on carpet. Room was supposed to have pull out sofa but had no sofa at all just a chair, so if younare planning to have a pull out make sure u confirm.

If I could have found anyone that worked there I would have talked with them! The heat was incredibly loud, the TV didn’t work, there was no hand sanitizer in any of the dispensers near the breakfast area, and the breakfast food was stale, cold, or totally overcooked or the dispensers were empty. And the pool was closed. Very disappointing!

Staff was friendly rooms bit dirty

We enjoyed the fact that parking is on-site. We also appreciated that breakfast is offered. The staff was welcoming upon arrival.

Easy access off 95.

Great place to stay and the breakfast was excellent..

Room was very nice .Had problems with tv but other than that very nice 👍