Overall Ratings & Reviews Sonesta Essential Beaumont

Overall what makes an excellent stay is how comfortable the bed is and if the television works. This hotel had neither. I have stayed in other Sonesta properties and they were excellent. I will not be returning to this one and will not recommend my family nor friends stay.

Found a needle in the bathroom toilet paper. Luckily I saw it and did not get stuck. Told front desk and they just said sorry about that.

Is not a fancy hotel but good to spend the night. The confesión for snacks needs to allow card payment because not always we handle cash now days.

The ac unit leaked, beds were loud, door was broken, and I was not refunded my deposit like I was told.

I really enjoyed my stay and I had a far more comfortable stay than I thought I would. The staff at night were very cordial and had excellent manners. The staff in the morning was a little rude but not too bad. I would say WHY would you want to end breakfast at 9am? Most places do 10. That's the only issue I have. Other than that excellent hotel.

The room was very clean. I only had two complaints. First, I had only been in my room about 10 minutes and there was a knock on the door. Before I could get to the door it opened, only at that point did she identify herself as housekeeping. She said she was seeing if I need anything. That shouldn't have happened. Second, the bed sucked! It was hard as a rock. If there had been a full length couch I would have slept there. If the bed had been better then we'd return. But we won't because neither of us had much sleep.

Terrible service

Very nice & clean hotel.

It was good

Crackheads around

We don't know didnt make the trip and forgot we had reservations

Offered affordable 1 night stop over while traveling. Front desk staff were very friendly. Breakfast was better then expected.

Good overall

Brian was amazing

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The property was clean , staff was nice for the most part.

It was comforting and relaxing. The breakfast needs a lot of work though.

The first room that we were in the toilet did not work. There was no water in the toilet tank so we was transferred to a new room and in that room there was no hot water. We had to shower in a room across the hall from our room.

not enough food for breakfast. toilet leaked water all over bathroom floor shower curtain too close, stuck to me while i showered

We want to thank brian who greeted us with a nice welcome! He told us he enjoys making people feel comfortable! Specially made fresh eggs and coffee for the road...he takes pride in his hospitality service!! I hope you all know what you have in this pleasant employee..pay attention to him...hes doing a good work for...where other places they do not care!! Thank you brian...God bless you! You are a rarity!! coffee us with and coffee