Our room was extremely clean, all staff was excellent. The manager Claudia did her best to accommodate us and was very pleasant and helpful. Laura and Elizabeth also were friendly and helpful and looked after our needs promptly. Thankyou for making our holiday experience wonderful!❤️

We did not face the pool or beach however it was close to our suite. The staff were amazing . Laura in particular was super friendly and helpful . Would like to suggest that all units have the exact same annuities as we traveled with another couple with the same suite and their amenities for cooking were better. That said the staff were quick to bring anything you ask for.

The breakfast, the staff, the place, the beach all this things were really good. We stayed as a family and this place was so peaceful and clean. I recommend it 100%

Excellent service and clean rooms, wonderful stay.

Everything Excellent, Enjoy.

Lovely place, will return.

Staff was very helpful and friendly. Quiet and nice pool and beach area, enjoyed being a little away from the busier areas of Akumal.

Very quite area

Great stay, clean rooms, friendly staff ! This Villa exceeded our expectations !

Wonderful location, pristine, well-equipped rooms, quiet and peaceful. Perfect home base for our Riviera Maya vacation.

The foodservice staff could hardly speak any English. Went to restaurant and asked for a cup of coffee. Informed after waiting for 25 minutes for a refill that there was none forthcoming. The staff informed me no refills per purchase of a cup of coffee. I paid them 1 USD for their beverage service which considering it did not consist of a refill was adequate. It seems that management has no clue about beverages and hospitality. All surrounding restaurants provided refills when ordering coffee as do most everywhere. Quite unbelievable. Frankly have traveled all over the world and never had this kind of experience. Amateurs at best. Insulting to any traveler!

Did not have a continental breakfast included.

Lizbeth and the rest of the staff were welcoming, kind and so accommodating! I enjoyed one of the best massages I’ve had - thank you Luce! The rooms were clean and well stocked. The beds were really comfortable and the A/C worked well too. There were a few minor problems that were attended to right away and we were offered a room update without hesitation. A highly recommended resort!

Surprised that our rental unit belonged to someone, like a timeshare or condo. Only one place near to eat so had to drive for dinner and breakfast. The "hotel" restaurant was unappealing. Swimming pool was nice but beach was rocky and difficult to get into deep water.

Las Villas is a great place to enjoy a quiet piece of paradise.

Beautiful!!

The staff was plenty helpful the water was hot and the room and property was clean, nice beach, BUT that’s where the positive stops. I arrived early and I know for a fact that my room was empty the day before. I understand policy is 3 PM Check in but even 10 min early is not aloud. Most condo or hotels will try and accommodate but there is NO FLEXIBILITY. The room has almost all the pots and pans locked up so basically a hotel not condo. Only one Restaurant within walking distance, and the taxi drivers held a person completely hostage!! Completely ridiculous!! $50 USD to ride 5min !! more than 1x. The noise in the next room was very load it sounded like an open window right through the AC vent. I have traveled to 7 location prior and this location was definitely the low point. I would never stay here again

No complaints. I ordered breakfast one day, and it arrived warm and on time. Las Villas recommended a local restaurant (Jungle Fish), which was tasty. However, be prepared Las Villas is situated within new homes, VRBOs, and other rental property...meaning only one restaurant in this five block road. However, the access to a private beach meant that one can stroll about 1 km to the north where you have a continuous selection of beaches from which to choose.

Its a beautiful and quiet property. The villa was beautiful and very spacious. It had 2 full bedrooms with 2 full bathrooms, kitchen, and living room. Its great for families with children. Location is about 30 minutes from Playa del Carmen.

Beautiful property. The building feels old. We had a non ocean view to start and couldn’t stay in the room bc they don’t actually have AC it’s like circulates from the ocean view rooms. Things like the toilet were raised in a platform. It also really activated my asthma and I had a lot of breathing trouble the whole time I was here. Probably bad circulates air not clean vents. The ocean view is better but still activated my asthma. Huge hassle changing rooms and charged us WAY MORE each night even though they didn’t have ac in the other rooms as advertised. I am fluent in Spanish but I felt intentionally misunderstood here and really struggled with the staff at the office. Had a WONDERFUL experience with the security guards. They gave us amazing recommendations for places to eat and visit. We also got to see a turtle nest on the beach and talk to the researchers that came around each night. It was an experience I wouldn’t choose this place again.