Hotel was beautiful and location is fantastic.
Room was very nice although bed could have been e more firm.
Would definitely recommend!👍
Willard
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
What a wonderful location and the staff was so helpful. Definitely recommend.
Robert
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Hotel is beautiful, excellent location, friendly staff, AC not very good, breakfast; coffee excellent pastries just ok, not fresh
Michael
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excellent hotel in a very convenient location. Super views of the astronomical clock, breakfast is delicious and the Mozart Cafe is phenomenal. Friendly and helpful staff. Elevator to rooms
Tonya
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Perfect location! Staff was friendly. Room was very comfortable.
Tracy
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent location. At first not having an elevator to our room seemed troublesome but the room, space and huge bath made up for it. Even the AC worked pretty great. We loved Praha and look forward to our next trip. We would stay here again.
Kevin
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Unparalleled location!
John
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Excellent location within Prague, but way too many flights of stairs to get to room 103.
Tonya
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Unique hotel located in the heart of Prague. Very walkable area
Brian
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Unbelievable view. Walkable to all popular attractions. Great food options are all around the hotel.
Jin
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The property was in a great walkable location in the Old Town. Lots of dining options and shops close by. However, due to this there was constant noise and people awake at all hours of the night slamming doors and partying. So a good nights sleep was difficult. The walls were pretty thin so you could hear your neighbours. The reception desk was unaware of any sort of upgrades or perks for VIP status. No iron or coffee in the room. The breakfast buffet had a good selection of hot and cold items as well as desserts. Staff were friendly and helpful. The shower was in the centre of the wall, no curtain and a panel of glass at the far end. If you aren’t careful you’d easily spray water everywhere. Good hotel overall though
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Ari
Business
2.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
It was a horrible experience! We arrived and they told us they had over sold the hotel and they did not have a room for us. They had us go to a different hotel around the corner, but we paid for that hotel that was right there by the clock and are very disappointed that they would do that to us. It was the ultimate bait and switch. We bought and paid for a room at the Grand Hotel Praha, and we arrived and were told that we couldn’t stay there. To say we are disappointed and frustrated is an understatement.
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Keith
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
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Byron
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Breath taking old town location with windows less than 75 feet across from astronomical clock. Busy area but still quiet and very safe due to 4 security doors. perhaps the most charming location in the old city. If I visit Prague again, I will DEMAND this room!
martina
with Partner
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
This was a lovely stay! Wonderful service. Beautiful hotel in an amazing location. Breakfast was wonderful. The one issue was the stairs- prepared for no elevator -but it was really circuitous - a maze of stairs to our room.
Come prepared for that, they will very graciously help with suitcases .
DALMACIO
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Unique and quick response on request services.
Laura
Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
In the heart of Old Town! Every day we stepped into the liveliness of the city and every evenwe enjoyed the amazing Orloj. It is a great choice for beautiful Prague.
Kim
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
The hotel is in an excellent area. We walked everywhere! The bed was comfy and our room (#214) had an almost perfect view of the Christmas market. If we had been one room over we could have seen the clock from our window. Biggest negative was the hot water. We rarely had any! We complained twice and apparently we were the only people in the hotel having the issue. Very strange and frustrating!! The bathroom was small with minimal storage space. There was no recognition of my VIP status. Not even a free drink like we got in hotel in Vienna.
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Salvador
8.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Reserved an awesome room, however did not have view as in room selection photos. The room was in adjacent building with no lift/elevator. Location was prime.
Gary
Leisure
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Great location with almost immediate access to the old town square (100 feet). The room was very large and looked as if it was part of a palace. The downside is that was separate from the main hotel and had many stairs to climb (no elevator in this section), fortunately they do have porters available. The room could have been a bit cleaner (dust in places), but the price more than offset that minor detail.