Overall Ratings & Reviews Moonfleet Manor

A lovely hotel which is incredibly inviting for families - every part is designed to keep children and parents entertained and feel welcome. The staff couldn't be more friendly and helpful.

Third time staying at this lovely place and since the last time we stayed there they have spent loads making it fun for kinds no mater the weather.

Road in and out was very bad pothole wise.

Moonfleet Manor is a fun trip away for families but I wouldn’t say it hits that luxury mark. - The breakfast was awful to the point we ate somewhere else one breakfast - the buffet just isn’t luxury, the croissants were days old and the scrambled eggs were the worst I’ve ever had - the 3 pools aren’t really three pools. They’re one big pool split into 3 different depths and they were very cold! Far too cold for young children, ours were shivering after 10 mins - we tried to order scones at 5:01pm but they refused to serve them as they stop serving them at 5pm - you’d think a “luxury” hotel would be a bit more accommodating - they ran out of sticky toffee pudding in the evening which is a shame considering it was 8:30pm and is likely to be one of their most popular - there is also very little around there to do, the view of the spit is a bit sad and the walks surrounding are a bit boring It was clean and the majority of the staff were amazing. The kids story and movie times with milk and cookies were lovely and a great touch. I just wouldn’t say this hits the luxury mark!

Friendly staff and nice areas you can sit and relax.

Friendly helpful staff,

Could use a little updating. The restaurant was wonderful.

Hotel and facilities great for families and kids but let down by poor service, especially in the restaurant and at reception.

Great family or dog friendly hotel with lots of amenities to keep adults and kids happy Jo matter what the weather!

Just one issue poor breakfast, cold plates.

A great place to come with the kids, lots to do indoors and outdoors and a lovely setting for adults to enjoy too. Highly recommend

Amazing Location Thank you very much!💛

The staff were friendly and very attentive. The room was beautiful,

Reception staff excellent. Indoor sports/games area is amazing Food a little disappointing Great hotel overall

The most child friendly place we have ever been to! Everything is thought of!

Great family friendly but luxury concept. Many staff members went above and beyond and were v friendly. some were a little lacking in enthusiasm. We were served plastic straws (not requested) with cokes which I thought was illegal now? Be great if there were more sides (vegetable) options on kids menu.

Great location and accommodation was lovely. Not a cheap stay but if you have kids there is lots to keep them amused. Some of the kids zones are a bit tired and need a refresh. We were there at Easter and they were short staffed in the restaurant. Food was good but needed more options given the prices being charged. Breakfast was great. Staff were excellent but stressed due to shortages.

Was a great room. Despite very high winds we enjoyed our stay

The staff are super friendly and accommodating. We travelled with our 13 week old baby and they had everything we could possibly need. Lots of indoor and outdoor activities for kids of different ages. The only thing is that to make use of the daycare you need to book it well in advance, we booked last minute and there was no availability.

This is our second stay and just as good as last year! Great service, accommodation and location. Thank you!!