Amsterdam Inn & Suites Sussex

Explore Amsterdam Inn & Suites Sussex
9.2
Exceptional
From 971 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

10.0

Service and Facilites

9.4

Traveler Reviews Amsterdam Inn & Suites Sussex

Number of reviews per page
20
40
Top reviews
Daniel
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had 2 rooms. One room was great. The other room seemed to have some smell when we arrived. I am not sure if it was from the fridge - the door was open when we arrived. It improved after opening the windows for awhile. Room otherwise clean. Breakfast was good. Parking was convenient. I don't think there is an elevator - we used the main stairs. There is no pool or gym on site. There is a voucher to go to the civic center nearby. However, due to the hours, we were not able to use it - hours are basically during the day/working hours when you might be going to tourist sites if you are on vacation. It is not open in the earlier part of the morning or in the mid to late part of the evening when most people will be at the hotel and might want to use these amenities,.
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Sharan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good value for the amount charged, pet friendly
John
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was very accommodating. They do not have an elevator and had us on a 2nd floor. I'm handicapped and they were able to move us to a 1st floor room. Thank you.
Scott
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

What’s fantastic great place to be
Terry
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, staff were very friendly and a delightful breakfast was included
Clara
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was clean tv remote wouldn’t turn tv but would change channels. Let them know at check out. Not a big deal. The breakfast was good the eggs didn’t taste that great tho kinda like a powder egg taste.. check in was not so great as it took an hour to check in because they could not locate our reservation I showed proof of conformation it was paid in advance on hotels.com after checking in 3 other guess the lady checked the email and seen that the they did get an email from hotels.com.. but for some reason the booking didn’t get transferred to their system. So I went on the chat on hotels.com and they then called me and sent my call a different department, they then called the hotel and got it all sorted out. But it was an unnecessary hassle that never should have happened. Also the price we paid online with hotels was higher then the receipt given to us by the hotel.
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Lisa
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stopped and stayed for 1 night. We were in need of an EV charger and this worked out perfectly. We also had a wonderful breakfast and a restful night sleep!
Robert
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent value and friendly staff
Raymond
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

If you have mobility issues request a ground level room as there is no elevator. It was a very nice hotel and very comfortable stay. Very clean. Breakfast was excellent and safe parking.
Raymond
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfast was very good. Parking was safe and seemed in a very quiet area at the hotel.
Christian
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Propre et confortable déjeuner excellent personnel super
Gabriel
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, good breakfast, ample parking.
tim
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The Amsterdam was one of the cleanest hotels we were in on this vacation, that counts for a lot. The staff was helpful and the breakfast in the morning was great.
Janine
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed at several hotels or motels whatever you want to call this, but this has been the best one that we have been at for the price that you pay. Room was Klien. The staff at the front office was amazing. Breakfast was OK.
ran
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We stayed at Room 211 and the bathroom flush was not working. When flushed the bathroom closet water overflowed with dirt and flooded the entire bathroom and the carpet on the living room. When we contacted the reception the two lady's at the reception Was very rude and responded stating ' GO USE THE PUBLIC WASHROOM' and sleep at recption.. When said I m traveling with kids she didn't respond and went inside sarcastically saying Have a good day! The lady at front desk was very Rude.. The front desk staff even said go do a negative review and we do not care .. I wonder if this is how the property has trained the front desk staff to behave in case of any issues at property.. WE ARE COMPLETELY DISSATISFIED. NO REFUNDS TO OUR BOOKINGS TOO! I will definitely escalate this incident and the responses the staff provided. Such an irresponsible staff and worst stay ever!!! WILL NEVER RETURN IN FUTURE...
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Yuan
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

clean room and nice staff
D K
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent accommodations and great breakfast, clean and well maintained digs. Perfect location to overnight in. Highly recommended!
Morgan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We love to be able to sit on the front porch. Staff was kind- place was clean
Jill
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Thank You for your Lovely place to stay ☺️!! Clean & very comfortable beds ,The breakfast was so good & hot & very clean..Very very friendly staff !... parking is very easy as well So pleased We got to stay ,We would suggest this Hotel to others ......
Alison
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean and comfortable room. Good full breakfast included. Beds were nice. Convenient location close to everything. No other amenities at hotel. Good for one night stay.
Number of reviews per page
20
40