The property smelt like mold , the staff was very just get you in and out no words said not friendly at all . Our room was ok . The ac unit on the third floor leaked in to our room the 2 days we were there. The sheets had stains. The elevators barely worked and the one in the parking area didn’t work for over a day.
Mario
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Awesome experience, we had a balcony to chill outside. And walking distance to the beach and other places walmart restaurants etc etc. Recommend. Staff was amazing!!! Will definitely be back.
Kendall
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I have decided that I am going try out other hotels, this was worst than worst. Our room had a stench smell and the bed itself was dirty because it had someone's deodorant rapper in the bed sheets. I am not sure but we were watching television and the power completely went out three times. If my room was cleaned it usually would have conditioner in the bottle. I am ashamed and all I can do is shake my head. I will never stay at another spark hilton. a really bad experience. And just think I spent almost three hundred dollars for one night. what a rip off.
wow. thanks but no thanks!!
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Avis
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
No issues at all. It was really convenient and perfect.
Glenda
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Not outdoor pool!
Mark
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Ok room for 1 night,, took shoes off and socks were black from dirt.. adjoining room had loud ppl and there alarm went off at 6.. but they didn't turn it off until 7😠🙄
Dennis
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very nice!!!
Ashley
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was great
laura
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff was awesome.
Elizabeth
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Property was clean and had free parking. Breakfast could of been better considering its part of the Hilton chain group same goes for the service of staff memebers.
Mary
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very convenient location. Beach across from the Hotel. Easy parking. The hotel itself was clean. The rooms are comfortable with plenty of room. I would definitely stay again. The breakfast was very simple but a quick meal. The pool was inside and very small
Lori
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice stay before cruise
James
Friends and Family
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Room was disgusting. Bathroom was dirty, pillow cases all used and wrinkled, and sheets were stanky and blood stained. We had to sweep and mop ourselves. Room reaked of mildew and had black mold! Demand a refund asap!!!!!!
Mike
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Right across form beach was nice, but we were there 5 days anf 4 nights and never got cleaning service. Had to request more toilet paper, etc. Plus key stopped working after 2 days
Tim
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Clean
lesia
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
I love the location, the balconies. But the rooms don’t have microwaves, and we had to change rooms cause there was no hot water on the shower.. then got a smaller rm no compensation for the difference no help moving our things was not helpful at all.
Lori
2.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
don't stay here, hotel stinks like something rotten. Pool is for kids only and extrenely hot, it's inside, and tiny. Hotel is scant, no decor, very bland, would not stay here again.
Jennifer
Friends and Family
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Staff was amazing and friendly but the room we stayed in looked like a motel 6. It was semi clean but chipped paint in the bathroom and a leak in the ceiling. Was a good location on the seawall.
Jodi
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The bottoms of the tubs are U shaped. So as soon as my husband stepped in the tub he fell. He had pretty impressive bruising on his foot and probably a broken toe. There was the biggest cockroach I have ever seen in our room. When I informed the person at the front desk about the idiotic tub design, my husband falling, and the cockroach she did not seem surprised by any of it. She took my information and said the manager would contact me. It's been almost three weeks and I have not heard from a manager. Our door had been kicked in at some point and instead of fixing it they just painted over the damage. I have pictures. Throughout the hotel there were things taped together with packing tape, doors hanging off hinges, just shoddy workmanship all over. The hotel was so poorly taken care of and dirty that no one in our party dared to eat the complimentary breakfast. If their cleaning and workmanship standards were that low we weren't taking chances with their food safety. It's as if someone bought a completely trashed hotel and instead of fixing anything they just put a coat of paint on and called it good. We had three rooms for our party of eleven. No one besides my husband would even shower in the rooms because they were not cleaned well. Would definitely not recommend. The only good thing about the place is it is across the road from the beach.