If i could give negative ratings i would! 1. Loud music and aggression from another resident. When mentioned to desk clerk, she said he was a construction worker on long term rental. She said he was just blowing off steam and would settle down later. 2. Wife cleaned up some spilled water on the floor and the washcloth she used was FILTHY. The desk clerk just gave us a clean washcloth. 3. There was a beeping noise in our room. It took a while to determine that it was the smoke detector. The clerk simply gave me a new battery to replace it myself. Not my job! 4. The batteries in the tv remote also ran down and needed to be replaced. She did change out the batteries. So she was helpful on that. We were short on funds and needed a place to rest, so we tolerated it. But we will NEVER return.