felt like I overpaid for this hotel. Was not worth it, but the breakfast was really good and location is the best. Staff was super nice, I would try another hotel to get a better value

A little gem in the centre of Florence

The location is great , breakfast is absolutely great , but I have to say that is a very old property, I stayed in room 102 ... the room was clean but the shower was nasty... the sheets were clean but the mattress stank , like pets were sleeping on it ... it was something stronger coming from under the sheets.... I communicated everything to the stuff... small things like clean better the shower and replace the mattress could make this place 4 or 5 stars I really hated it because of that !!! I wasn't able to relax because of the shower and the mattress smells... I was worried about catching something...

Excellent customer service especially the staff during breakfast and the housekeefer. All of them are very friendly, polite and helpful. The interior us very pretty! Will definitely recommend.

Cool vibe

We enjoyed our stay very much. The staff was awesome and the Hotel was very convenient to everything

Soo close to everything! Rooms & bathrooms are small but totally charming and clean. Do yourself a favor and stay here!

This is an older property. Rooms are small but clean. Wish there was a kettle in the room. Really adorable and staff was very helpful.

Pleasant stay

4th floor a bit loud from floor above

So well located that as soon as you leave the hotel you’re milling around with masses visiting the Uffizi down the block, and the Ponte Vecchio on the other end! The hotel itself is nice, the room and bathroom quite large for European standards, the breakfast satisfactory and the staff friendly and helpful. Overall it was a good experience.

Noisy and very poor wifi in rooms. Staff were not helpful. Breakfast and breakfast staff were great.

Staff is pleasant but hotel is absolutely did not meet our expectations. Bed and the pillow is so hard that Spartan would find it uncomfortable. AC did not work. Outside noise unbearable until 3 am You are paying for the location if rest at night is your goal stay away from this tourist trap

Wonderful staff and great location!

Very happy there was an elevator. I am a senior and it was difficult traveling alone.

Charming hotel with whimsical touches. The bathroom was very small. It would be challenging for a large person.

This is a really lovely - slightly quirky in a good way Hotel. Very close.. walkable to everyYwhere we wanted to see. Slightly off the main paths so quieter than many. Lovely views over the River Arno and Ponte Vecchio. 5 mins walk from Gallerie degli Uffizi. The upstairs roof top restaurant is provided by the excellent Osteria delle tre panche. Which serves the most wonderful Tuscan food with incredible rooftop views over Florence. Service was great. Reception booked our Taxi to the airport which arrived exactly as booked. Rooms are basic.. we took a travelling kettle etc. Fresh water provided every day. Comfy beds. Do use the Mosquito repellent plug in we found too late !!! Continental breakfast also had roof top views and had a lot of variety. You can walk from train station but the paths with cases arent easy .. we taxied for 12 Euros. Would use again and recommend.

As a relatively cheap option, it's good. My room was somewhat noisy during the night, due to noise from the dining room above and poor sound insulation from the window. The bathroom was a little small and dated. But the staff were very nice, breakfast was good, and it met my needs. I'd be open to staying again.

They sold us a three person room but only allowed two to sleep in it. One blanket had dirty spots

We really liked the location, the service, and the restaurant (for dinner). We also didn't over-pay as we were visiting Florence during off-peak period (even though the city was bustling!). We struggled with the slow and tiny elevator as check-in and breakfast were on the 5th/6th floor - although we were 'lucky' our rooms were only one floor up. Although the rooms were quite small and my bathroom was tiny, we didn't spend much time in our rooms. The view of the Ponte Vecchio outside our rooms was nice to have. The only major issue we experienced was with the lack of hot water in one of our rooms. (My friends had to come to my room to shower.) The staff did come to verify but the issue was not fixed during our stay. All-in-all, we had a nice stay and would recommend the hotel as it was clean and well located.