Overall Ratings & Reviews Old Swan

After visiting the pub before checking in, things looked promising, it was very lovely and cosy. We checked in and were shown to our 2 rooms, through the side entrance. The entry way was dark tired and messy. The rooms at first glance looked lovely when first shown them, however once we had settled in the rooms were tired, dark and dirty. Lots of stains on the walls, floors and soft furnishings. The bathroom of the Harold was boiling, what was first thought to be underfloor heating was instead confirmed as the hot pipes, it was unbearable and heated the room up too. The Simpson room was dusty and no slippers were supplied but some old used ones were found in the dressing table drawer. The advert said there was air conditioning in both rooms, there was not. The Harold room was by a gate which was right next to a gate which was being used constantly. Both rooms were underneath family’s and a child could be heard running around. Other guests were not considerate of others in their rooms and so we were awake from around 6am. A poor hotel and a poor stay! Do not recommend.

Good venue for dog owners. Adjacent fields and walks . Bedrooms for dog owners a little tucked away . Gorgeous food but pricey . Breakfast good but let down by tepid coffee and cheap bread for toast . Overall very comfortable.

Great place to stay, good food, would definitely stay again.

Excellent location in charming countryside and just a short drive to Witney and Burford. Staff were helpful and welcoming. Historic property with traditional pub feel, a log fire, cosy armchairs and nice gardens. Food in the pub was standard pub fare, fairly average and expensive but you are paying for the location. We had a lovely stay here.

Although understanding it’s an old place, the bathrooms needed desperately updating and a deep clean. This was due to mold and heavy dust. WiFi didn’t work day 1 but did day 2.

Beautiful location. slow service .

Lovely place to stay

Not all rooms are as indicated in the photos. We booked a Deluxe Room based on the photos on the website. Upon arrival we were given a room with low ceilings and only a few beams. We requested the room, as shown on the website, which is called the Early and they did move us to that room. The second night we had no heat in the room and it was cold. The manager came up and said he’d contact maintenance. After a while we went to check on things and told that maintenance was not attending that night and they brought us two heaters, which basically did nothing. We ended up putting one near the bathroom to try to heat up the bathroom. When we mentioned in the morning that the heaters didn’t really help, we received a “sorry about that”. We feel that some type of discount should of been at the very least offered. Would we stay there again, probably yes but we would make sure that the heating works.

One night stay in a superior room with king size bed. Comfortable room with heating on full so turned down radiators. Kettle and Coffee machine but no milk so fetched some. Nice bar area and large dining hall. Prebooked dinner at Mill House which is sister hotel and across the road and had breakfast there as no chef turned in.

Disappointed with the rooms for the price of the hotel

Recently stayed at the Old Swan for our wedding anniversary and it was a really nice hotel and restaurant. Lovely little gem in the middle of the countryside, a building with a lot of character. The room was nice and the bed was comfortable. The shower was good, although would be no good if you were very tall! The games room in the pub was great, we spent our afternoon playing shuffleboard and a Cotswolds version of monopoly. We had dinner and breakfast at the hotel, both of which were very nice. The staff were attentive and friendly. I would highly recommend this hotel.

Bath plug blocked by hair and toilet struggled to flush

Okay! However short staffed. Not an over welming experience. Would have expected a much better staff friendlier atmosphere for the price of the room! Food just okay! Not worth the money to stay there!!

The Manager and his team were an absolute joy and couldn’t do enough for you… and a special shout out to the lovely lady in Housekeeping for the bucket of ice!!! 😃 would most definitely recommend and stay again.

Accommodated our dog very well. Excellent, friendly and helpful staff with a particular mention for Tiberius! A very relaxed environment.

A return trip, this time with friends because of the exceptional nature of this property. Outstanding accommodation and natural location on the banks of the Windrush river

Had a lovely stay here and the staff were wonderful! Definitely will come back

Brilliant stay, check in was quick and smooth. Show to our rooms which were clean and spacious with large king bed. Staff were excellent during the stay and even did us a meal which wasn't on the recently updated menu. Breakfast freshly cooked and again adapted the choice for my colleague.

GREAT STAFF AND FAB ROOM, VERY COMFY. FOOD WAS GREAT. UNUSUAL BREAKFAST CHOICES. QUIET AND RELAXING. WOULD HAVE BEEN THE ICING ON THE CAKE IF THE FIRE WAS LIT.

Beautiful place and the food was amazing! Just need to put a mirror, plug and chair in the same area in the room and it would be perfect (minor thing in a room that was otherwise lovely).