Overall Ratings & Reviews Homewood Suites by Hilton Denver West Lakewood

We reserved a suite with 3 beds for 6 adults and when tying to check in hey didn’t have that suite but offered us initially a room with a king, a pull out sofa bed and blankets for the floor. Uh nope! Staff and manager quickly found us 2 rooms so that only one couple slept on pull out and no one was on floor. Comp’ed us the room and gave us sodas and let us check in early. Staff was kind and calm and we figured out an acceptable solution together. Kudos to the team!!! Kindness wins every time!

Booked for a night since I was traveling in the area and my kid wanted to go swimming. Advertised as having a hot tub, but they removed it during a remodel. The pool is heated but was freezing, so much so my kid started shivering immediately and got out. The room also had a slow shower drain, and upon reporting it they didn’t write it down or take any noticeable action.

Wonderful staff especially behind the counter and this is really what sets this property apart. The rooms were really nice as well. Also the breakfast was not just an after thought. They prepared a great breakfast with many choices. Kudos to the cleaning crew as well! The staff worked really hard to make our stay great even though our vacation turned into a hospital stay for my wife because of the altitude in other parts of Colorado.

Location is convenient to restaurants and other entertainment. Lobby and surrounding areas are clean. The suite is spacious and the kitchen was a plus and had everything needed for a longer stay. Bathroom was clean. Only complaint, pictures showed that hotel had a hot tub, which we were expecting to use. No HOT TUB! Need to erase from pictures. Breakfast had a good variety of food items.

clean, comfdortable

We really enjoyed the breakfast, and the suite was wonderful!

Hotel was nice. The room was great clean and comfy. The breakfast was good. We were disappointed when we arrived to find the lobby & first floor under construction. We had reserved this hotel due to the hot tub for my husband's back injury. Unfortunately, the hot tub, pool, and fitness room were closed. They said they notified people on their website, but we reserved through Hotels.com and were never notified.

I paid for a 6 person room to be notified at the time of check in that room was not available. The only 1 room that was available sleeps 3 people.

This place is very nice, even though it is under a remodel job. Our room was just freshly remodeled. Very nice!

The property was being updated which is wonderful but we probably would have stayed elsewhere if we had known. Our room was brand new and perfectly clean. We walked one block and had dinner at a delightful tap room and grill. Overall it was a good stay.

Even during remodeling, it was quiet! Yes we heard construction noises but not what it could’ve been! Wouldn’t hesitate to book here again!

Great stopover location on the way to ski

Nice facility and stafg

Loved the layout of room

Jessica, at the front desk was a great help!

The staff was extremely nice. Wilma went out of her way to accommodate us and the rest of the staff was excellent as well!

Very clean, well stocked with the essentials. Conveniently located near Colorado Mills Mall.

The staff is the friendliest we have found anywhere. Wilma went out of her way to get my wife hot tea and stayed to have an amazing conversation with us. The rest of the staff has been great as well. They actually smile and make conversation. We will be back!

Very nice with large rooms. Cleaner than other nearby properties we previously visited. Will choose again next visit.

It was a very nice stay.