I didn’t use the spa but my roommate did and he enjoyed his services completely!

Great hotel, centrally located

The hotel has a convenient location and its staff provides excellent service. The gym equipment is old and none of the machines and equipment work. Good option in Paulista but a pricey one.

Excelent location, clean room, fast check-in and check-out.

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Spa felt like a dungeon lol! 3rd level in the basement

Great Staff on all the areas, clean room, and great and safe location!!

Great food and the staff was friendly and helpful

The room was clean. Staff were very helpful. The location was perfect.

It is okay, lobby and gym not as showing in pics or website, but decent. Do it expect what you see, it is a bit over priced. But great location.

The hotel is a great place to experience the Times Square like atmosphere of Avenida Paulista. Everything is within walking distance from the hotel and the staff are very friendly and helpful. Rooms and everything like pool & spa are spotless. I definitely recommend this hotel to anyone travelling to Sao Paulo I would certainly return anytime. Jason, Victoria, BC, Canada

very old hotel with roots going back to the 90 s. clean room and sheets but very updated.

We were treated so well we returned the same day when our travel was interrupted

Thanks for the late checkout

Excellent Hotel ! Perfect location , safe , clean AMAZING HOTEL WITH GREAT BREAKFAST

The staff were extremely nice and helpful. The amenities were great to enjoy after a long day of exploring the city. Great central location close to all shopping and restaurants. Highly recommended!

The best option and at a great value! Location and service were great.

Good stay no real complaints. Hotel is a bit dated and I didn’t feel like it was really a 5-star hotel, but there are different levels to 5-star hotels and for the price it was fine. Gym is lacking for sure. Indoor pool and sauna was decent. The staff were very friendly and helpful. Luckily I speak Spanish and can survive with my basic Portuguese as well because most of the staff does not speak English which again for a 5-stat hotel I thought was a bit unusual, but that is how Brazil mostly is and nothing against the staff they were all very nice. The location is nice. I was there for Christmas Eve and they had a nice buffet with all you can eat and drink included plus live music. The food options were plentiful and good quality. The breakfast buffet was ok. The food menu for lunch was just ok. The rooms were decent, clean and nice big bed. For the price I paid I would stay again. It was significantly less money than many of the other 5-star hotels in Sao Paulo.

Nice room. Pool area good but pool too hot, but better than being too cold so maybe not too much of a problem. Dry sauna was too cold, steam sauna was fantastic. Excellent location on Paulista Avenue. Good breakfast

Large and clean room, good service, good breakfast. Hotel is well located in a safe and central area