Overall Ratings & Reviews Mandolay Hotel Guildford

Excellent service. Surprise cake for my son birthday on our arrival. Very friendly reception. Welcoming. Fee for luggage strage after check out.this is only drawback. We had a great stay with excellent staff

Everyone Icame in contact with was very polite. I enjoyed my stay there. Thanks

Ritz-Carlton level of service. 10/10

Most staff were attentive. Bar food and service very good. Confusing pricing for breakfast options. Great location Small shower. No shelf space for clothes.

A beautiful hotel with friendly staff, lovely clean rooms & a fab breakfast. Would highly recommend

We were looking for an hotel close to our Son's home and hadn't appreciated that we'd booked a 4 start hotel. However, it was clear as soon as we arrived, given the warm welcome and the quality of the establishment. The staff were clearly well drilled, performing to a Singapore Airlines level of customer care and everything was immaculate, as if a refurbishment had only just completed. Even then, this was to a very high standard of finish. I undertake pre-acquisition surveys of hotels on a regular basis (this visit wasn't work related) and I have rarely been in such a well finished hotel. This all went towards making our stay very relaxing and comfortable. Well done to the management!

Staff are fantastic and the area clean with excellent restaurants. Beautiful countryside and easy to get into London.

Very nice stay and staff Sophie on reception vey helpful

Good location five minutes walk to Main Street with loads of restaurants and bars. Rooms comfortable, staff friendly

Nice hotel but literally just using for overnight sleep

Great hotel, staff was very friendly and the room we had was like a personal room loved every minute will be back 10/10

The property was near the main street with many dining options. Staff were friendly,yet highly professional. The bar manager was great.

I was upgraded so super happy

I went there for an Anderton’s guitar event and chose the hotel for its proximity to a train station and the town centre. The people who work there were very friendly and helpful. The room was spotless and the bed very comfortable. The event room is very spacious and has a bar making the hotel ideal for hosting future events. I would have no hesitation in booking another stay and Guildford is lovely town.

Very good

Very good! Lovely room with lots of complimentary items to enjoy.

Good location, clean hotel and friendly staff

NO

I stayed for one night. The staff were impeccable. Outragous that a hotel of this standing cannot offer free parking to its clients. cost 3.50/hour I was suprised to see the AC just above the bed. Gave me a chest cold overnight. Also the shower control was impossible to turn if ou had soapy hands or not a wrench type grip

We stayed here for one night and it was lovely. Parking and check in was quick and easy. Room was clean and had everything needed including a great tea tray selection and lovely toiletries to use. We enjoyed a few drinks at the bar too and service was good. The location is great for walking in to the town centre, no more than minutes walk, would definitely stay again if we go back to Guildford. 😊