Overall Ratings & Reviews Merit Hotel & Suites

Dirty hotel, bad rude service, small parking lot, homeless all around the hotel. Refused to stay there, actually booked a different hotel and left no refund was or voucher offered. Don't recommend at all.

Always a good place to stay. Card didn’t work first and had to go back to the front desk but no big deal.

The staff were kind and quick to help. But they didnt pay much attention to what was missing, like the empty shampoo and no towels. Aswell as what was there from previous people, like food in the fridge. There were matresses standing in the hallway-which is unsafe, and the room wasnt very clean. My wife was bitten by a bug in the room. Please pay more attention when cleaning rooms🙏

Great stay at Merit Hotel in Fort McMurray! Convenient location, friendly staff, good gym facilities, and indoor parking made my trip a breeze. Highly recommend!

Great stay

Very clean and easy check in’s

When I first arrived there was not much parking outside due to an event happening. Once that cleared there was a lot of parking. The suite was clean. It took about 5 mins to get hot water to the shower but once it was there it was very hot. Overall good stay!

Highly recommended

This hotel is in a great location, close to Keyano Campus and easy to get to many shops, restaurants, coffee shops and convenience stores. Property is older but rooms are clean and staff is very friendly!

Very upset that there was no breakfast - the option is $10 credit for chips and drinks. Very unhealthy. The breakfast was an important option at the time of the selection. I even phoned the hotel. I was not informed the breakfast is not available anymore.

Free breakfast was crap

Clean rooms

Nice and close to Keyano College. A couple of blocks to good Indian and Lebanese food.

Room is cozy and clean

The booking stated there would be a breakfast and there wasn’t any

A definite place to come back to

It was a comfortable stay. Staffs were very friendly and accommodating!

The hotel was great rooms were clean shower was hot beds were comfy the only thing that could be faster is the release of the security funds, its been over 12 hours since i checled out and they still havent been released

Between no hot water, a clogged sink, and bass heavy kereoke from the restaurant below, there were some issues. There was however, very kind and warm staff who clearly did their best to mitigate some of the issues within their power.

Great stay