Overall Ratings & Reviews Holiday Inn Express & Suites CHARLOTTESVILLE - RUCKERSVILLE, an IHG Hotel

Convient

Having to use your key card in the elevator

I would not stay here again. This seems like a party hotel...very loud guests, very loud lobby, etc. And, the staff just did not seem to care about late night noise.

Nice place to stay

Excellent hotel.

great amenities. Very comfortable, clean and friendly. Omly 2 small complaints: asked for wake-up call' never got it I was awake anyways so it did not matter but I did need to be on the road on time so if I wasn't awake, it would have been a big problem for making my meeting on time. No fruit except apples and oranges at breakfast - no bananas or chunk fruit

The area is nice, but the location sometimes makes it hard to enter the highway. They hotel was clean, but there are not alot of ammenities within the hotel. Dunkin doughnuts is in the parking lot as well as a restaurant, so that helped. It is close to everything with 30 minutes. Breakfast is the normal hotel stuff and wasnt bad.

Good stay with holiday inn.

Good price for a good room

The room was spacious with all the amenities I needed, the gym was perfect for my son’s workout, and the price was right.

I booked a hotel room for family coming into town for Thanksgiving and I found it ridiculous and outraging that if you were local to the area the Hotel charged an extra $250 only because you had a local address on your drivers license. The room was paid for through Hotels.com. I rented the room because I was paying for it for my family members. I had three rooms and my card was charged $750 which is supposed to be credited back. But have not seen it yet. Just ridiculous!

Other than A fire alarm at 7 o’clock in the morning because somebody burned their toast in the breakfast area it was a pleasant stay

I cancelled my reservation early yesterday so not sure why you’re sending me a survey

ok

We were given a room next to the kitchen that should never have anyone in!!! 5:00am Banging in kitchen started and Metal cart that is used to transport breakfast products Up & down a TILE floor with grooves in it. Extremely loud! I booked this hotel for 3 days for a family function. When I asked front desk to please move us? I was told they were booked, kitchen lady was extremely snippy & front desk person was not much better. I asked nicely is someone checked out could We pease be move! Assures it was not going to happen that was was lucky breakfast starts an hour later at 7:00 so I’m lucky the noise would be an hour later. Not what I would expect from A Hilton employee!! I know if it were my hotel I would not want these people there. I can assure there was no attempt from them to be Nice or helpful. I paid an unfair amount of money to be treated like this & not sleep for three days. I will never stay at a Hilton hotel again

Staff was very nice!

Very clean, great breakfast and comfy beds and pillows

Stayed one night at this hotel and it was so quiet and restful! The Fiorana restaurant was a great choice for dinner. Highly recommend both.

If you like a cold shower this is the place for you. When you say something they are probably still looking in to it.

Great stay. Close to wineries and restaurants.