El hotel esta viejo, tiene poco personal, las alfombras de las habitaciones están sucias, no limpian bien todos los días y las Habitaciones no cuentan con aire acondicionado, ni ventanas, si estas en el 1er piso tienes que dormir con la puerta abierta

Many problems

The staff was amazing.!! The food was great! The artwork was absolutely beautiful, and what a great setting. The full moon came up over the lake . What a nice memory of Bariloche!!!

Old world charm done right. At El Casco Art Hotel, we were surrounded by paintings; sculptures and furniture that offered a sensory delight. The staff were exceptional, catering to all our needs. You know when professional feels cold and perfunctory, this was the opposite. The staff of El Casco were warm and helpful, leaving no stone unturned in making our experience unforgetable. From the turndown service to the play list at breakfast (I may have boogied a time or two), we felt welcomed and pampered. Shout out to Giancarlo, Tomas and Juan. We highly recommend this hotel.

Clean room, good location on the lake , friendly staff and very good breakfast. Definitely would stay here again next time.

Would stay here again. Beautiful hotel with magnificent view, art collection and friendly staff. Room was spacious and good breakfast. During our stay, air conditioning was not available. It’s a centralized system so if you come between seasons be aware or contact hotel for details first.

This hotel felt like it would have been a lovely 5* hotel in the 1990’s but has not been updated since. Unfortunately it was quite dated in appearance, in particular the carpets were visibly stained. The room was hot in October with no method to switch off the room heating as the thermostat was broken. The staff were lovely and attentive. Breakfast was 3-4* hotel level - did have hot food options but not as extensive as I usually see in 5* hotels. This is a hotel where you need a car to drive into the city, unless of course you just want to sit and lounge in the hotel all day. Bed was comfortable. Overall nice but not excellent.

Very nice and quiet place, away from the noise and crowds but close enough to the main attractions. I am very pleased with the hospitality, the staff went out of their way to make us feel comfortable. Our kid was sick during our trip and they accommodated us with all of our needs to make sure we could make the most out of our visit

El Casco is a fantastic hotel. The staff was excellent. The food at the restaurant was perfect and so was the morning breakfast. We were very happy with our stay and will definitely come back in the future.

Precioso

Friendly staff and great amenities.

Like the property and staff. We choose it for the view of the water. It was beautiful.

Wonderful staff front desk staff amazing. Nicolas in the restaurant was sooooo amazing. Keep him!!!!! Ladies in the restaurant for breakfast terrific!! Would go back for sure!!!!!

Beautiful view. Nice staff and very helpful and accommodating. Rooms are a little dated and worn.

We had a very pleasant 4-night stay at El Casco Art Hotel. It is a beautiful property, right on the lake. The staff were excellent. The room was very comfortable. The restaurant is great.

Great hotel stay, amazing lake views, comfortable rooms, outstanding staff!

The hotel staff were fabulous, the rooms were large and beds comfortable. The hotel is a bit worn round the edges (the gym especially needs some investment) but it’s overall charming. The food was great, especially the breakfast! Will definitely come back.

Needs to be refurbished

Excellent hotel great value

The property is very comfortable, clean and the staff is nice and helpful. They helped us arrange some amazing activities. The only things is that some parts look a little old.