Fiesta Americana Cancun Villas

Explore Fiesta Americana Cancun Villas
8.6
Very Good
From 1,190 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews Fiesta Americana Cancun Villas

Number of reviews per page
20
40
Top reviews
Faye
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My daughter and I recently stayed at Fiesta Cancun Villas, and we had an amazing experience from start to finish. The staff was incredibly friendly, attentive, accommodating, and respectful. From the moment we arrived, the team made us feel welcome. The bell staff was helpful with our luggage, and the housekeeping staff greeted us warmly every day. We were even welcomed with appetizers, which was a thoughtful touch. Throughout our stay, it seemed like every time we turned around there was another kind gesture or service being offered. The entire team went above and beyond to make sure we were comfortable and enjoying our vacation. Most importantly, we felt very safe, relaxed, and well cared for during our stay. This trip was a special getaway for my daughter and me, and we truly enjoyed every moment. Thank you to everyone at Fiesta Cancun Villas for making our vacation such a memorable one. We would gladly return and highly recommend this hotel to others visiting Cancun!
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Alexandra
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is not a fancy hotel but they have everything you need, excellent location they clean sheets every day, the only thing that I have to complain is they try to convince you to sign up for time share we spend like 40 minutes wen we are checking ✔️ in trying to Say no thanks, next day same like 2 hours like I'm here to relax not to have someone pushing me to buy something.
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Jonathan
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Muy buena ubicacion, cerca de la zona del Coco Bongo, oxxo, farmacia guadalajara al cruzar la calle. El hotel esta junto al mar, tiene buenas alberca y sus instalaciones no son nuevas pero al menos en el cuarto donde me quede todo se miraba relativamente bien, sin ningun detalle. El problema que tuve fue mas con el personal, desde el check in, comentamos que pues estabamos cansados despues del viaje, de que rentamos un automovil y de que nuestro vuelo fue en la mañana, queriamos llegar a descanzar, pero en vez de entregarnos el brazalete, nos mandaron con el concierge que iba a empezar a darnos una platica sobre su tiempo compartido a lo cual mi esposa le dijo que porfavor no porque ya estabamos cansados y queriamos bañarnos y descansar. Lo cual la persona se dio cuenta, y dijo ok vamos a su cuarto, no sin antes hablarnos en el camino sobre el desayuno buffet y una platica, lo cual no pusimos mucha atencion y ya por cortarle la platica le dijimos ok, y nos empieza a presionar con que si a que hora, y nosotros asi de que , sabes que no tenemos hora, venimos super cansados, y no fue hasta que mi esposa prendio la regadera y dijo me metere a bañar que la persona, dijo ok ya me voy despues me pongo en contacto con ustedes. Total al otro dia desde temprano suene y suene el telefono, nos despertaron. No fuimos, y todavia no estaban "casando cuando pasabamos por el lobby, fue incomodo no estar agusto en nuestro propio hotel, entiendo que es su trabajo, pero deben de tener empatia.
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Manreet
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a good experience
Igor
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Sometimes was too noisy during the day.
MARIE
icon-Business Family
Business Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

From check-in to check-out everything was great! We stayed 4 nights and we loved it. We had 4 rooms and they were all clean and kept clean with daily service. The tub is a little tricky to get in and out of due to the height. The toilet is seperate which is nice when you have several people getting ready. The balconies were spacious and had great views of the ocean and the pool. Sadly we weren't able to swim at the beach due to the seaweed. We were hoping there was some kind of cleaning process for it but I guess there isn't. We had fun playing lotería in the pool and relaxing in the jacuzzi. We also went down to the lobby one night for karaoke and it was so much fun. We had pizza from the Italian restaurant on site and it was delicious. Across the street there is a taco place you have to check out called Don Gori's. The food is great and the service too. There are several shopping options within walking distance my birthday is in July and I hope to go back and explore some more! The staff at the front are very nice and always offering to help. Laundry is free just get soap and you're good to go!
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Eric
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It’s a great place with helpful staff. The hotel is in a great location.
Richard
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Alright I expected nicer amenities based on pictures
ariel
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The sargazo in Cancun was a nightmare, never imagined all the beaches in the hotel zone affected by gulfweed. 😞
Pedro
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were very nice and polite. Pool was clean and weel maintained Room was spacious
Antonio
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A+
Aida
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel has no beach, we had to drive to a public beach which was a better choice. Hotel wanted to sell me a day pass to another hotel. I didn’t use the pool and spa.
Maria
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No lo use
Juana
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It needs a bit more cleaning
Rio
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Master 2 Bedroom Suite was amazing. Huge rooms overlooking the water with a sunset view. Amazing.
CLAUDIA
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is my second time staying at this hotel, and there were many reasons that brought me back—one of them being the beautiful beach. The facilities are always very clean, and it’s clear they put great effort into keeping everything running smoothly. What truly stands out, though, is the staff. They are exceptional, especially Rafaella from the palapa, who always takes care of guests with a warm smile. I absolutely love this place and will definitely return again.
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Randall Lee
icon-Family
Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

na
william
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I would absolutely recommend this resort !! Everything was great ! Staff was very helpful , room was clean and well stocked. A wonderful experience.
Sidra
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room , good staff and best part is we had an amazing view! Everything was great and service was good!
Eyal
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean room with nice view but the facility is quite outdated.
Number of reviews per page
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