Overall Ratings & Reviews Athens City Hotel

Nice place to stay for what was paid. But the company need to update their photos because those photos don’t match the building nor rooms. It’s an old style room with a key to unlock the door versus a more modern key card. Breakfast was basic and the same each day.

Great experience

Very kind and helpful staff. I appreciated that I could store my luggage here. However the hotel did seem a bit run down, and my room smelled strongly of cigarette smoke through my entire stay.

This hotel needs some love. The room requires a good cleanup, paint the walls and check the AC unit that seems to have mold in it. I reserved this hotel because it had a bar, as a solo traveller sometimes it’s safer to have a drink at the bar but it closes at 4:00 PM. I would recommend updating the website. Luckily the staff was incredible, the young woman at the reception Kyria (i think)helped me with bus information since taxis were on strike the morning I was leaving. Thanks

The room was large and comfortable. The shower cubicle is large enough for a ten year old, or a VERY anorexic ramp model. No normal person can have any hope of washing properly in it. Breakfast was pathetic - no butter, only margarine, and the coffee was weaker than my granny. Small selection of food compared to all the other hotels we stayed in during our trip, including the 1- and 2-star hotels we visited. No hot food except for some boiled eggs. The neighbourhood seems a little sketchy. By far the worst hotel we stayed in during our three week trip across Greece, well below the standard of all the other hotels.

I booked and payed for the hotel for my Greek girlfriend who had to stay by a few days In Athens. I picked this hotel sight unscene due to my girlfriend wanting a room with a bathtub. My girlfriend after checking in could only stay there for a day and a half because she felt very unsafe and had to flee the hotel in the middle of the night. She called me (I am in the states) frantic and hysterically crying telling me she feared for her life at the hotel. She ended up not going back to the hotel and checked in to another one where she felt safe. I had her go and get her clothes with a friend a day and a half later. I contacted Expedia for a partial refund and was refused. They told me it was up to the hotel and they didn’t care that I bought the trip insurance through them in case of any issues. I filed a claim with my credit card company and they are doing an investigation. The bottom line is this; if you purchase a product from Expedia, be it airline, train rental car and accommodations, especially if you are traveling outside your home country you will not receive any type of refund. If you have any issues that can cause a disruption of your trip, be to lose the money you paid up front to Expedia. I know it will rarely happen and but I just want to warn everyone that they will not help you in anyway. I could not talk to anyone. All of my comms had to go through a chat window and if you contacted them vice Expedia contacting you their “investigation” process starts over.

staff was wonderful, eager to please..hotel was very clean. limited option for breakfast, same thing everyday.need lots of improvement in this area..very convenient for transportation ( taxi) a little far form most attractions.. overall very clean and updated hotel.

The hotel room was as shown in pictures when booking but unfortunately there was no heat during the night whereby you had to wrap up when going to bed. After housekeeping had been they would leave the window/door open which when you have been out for the whole day coming back to a cold room did not sit well. When asked about why there was no heating they said there was a problem and something about room being at the back of the hotel - this needs to get fixed.

Everything was perfect!!!

People there are very friendly and they helped us a lot

I had wonderful stay in greece the hotel so great nice ,friendly , helpful and Staff very convenient to shops ,transpotation . However there is one thing i would say the brakefast needs improvement .

Very good service //nice and clean.

it was very good.

Great value - I will stay there again.

Value for money hotel, near Athens center. Clean and quiet.

The most dirtiest room I've ever seen, dirty sheets dirty bathrooms everything smells like smoke and an ashtray on the nightstand

The property and room was sufficient for the price paid. A bit dated but maintained and clean. The only down part was rooms did not have air conditioning.

It's the second time I go to this hotel in 7 years. The material in the rooms is a bit old but the confort is very good and the situation is perfect for me. Two of the receptionists work there since long time, they are nice, helpul and with experience. It's the best quality of the hotel. The breakfast never changes and it's a bit boring, it's the negative point of this hotel.