Hilton Garden Inn New York/Manhattan-Chelsea

Explore Hilton Garden Inn New York/Manhattan-Chelsea
8.0
Very Good
From 2,428 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.6

Traveler Reviews Hilton Garden Inn New York/Manhattan-Chelsea

Number of reviews per page
20
40
Top reviews
Anthony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Had a great stay with the wife and kids. The room was simple, no-frills, but nice and clean and a decent size (for midtown Manhattan) with 2 queen beds. Both elevators were working just fine. It's a short walk from Penn Station if you take the train into the city. It's very close to the subway and bus stops with many food options within walking distance. We would definitely stay again.
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Rosanna
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay!
Meghan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and comfortable. Loud in hallway, easily heard in room. Bar and grille was closed, only open for breakfast. Lobby and elevators dated.
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice and friendly staff! Convenient to dining and shopping
Juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Was there for wwe summerslam and was very confident to get to metlife via NJ transit at Madison square garden
Laurie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The continental breakfast was very hearty.
Roger
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location to the subway was excellent.
Jane
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff excellent! Basement washroom, gym a little rough.
Atsuko
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location is very convenient with easy access to multiple subway lines. The staff is so friendly and kind. They offer free coffee and paid breakfast in the dining hall every morning. We liked bagels from nearby places (delis, bagel places, coffee shops). You're also very close to Korean Town, which offers very good Korean BBQ.
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Crystal
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had a great stay at the Hilton , clean and staff was very attentive. Would definitely come back on my next trip
Loel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stayed for a week, we are family of four. Hotel room allocated for us was excellent with good big space, microwave and coffee maker and plus factor of good size refrigerator. Reception service was good and friendly. The only downside was the cleaning services. Our room bathroom and beds were made but the carpet/floor was not properly cleaned. I tested to leave a small suze trash under the table, wasnt cleaned for 2 days, it was only cleaned when I requested again for cleaning. Cleaners dont even smile and talk. They also dont check/change the shower gels/shampoo&conditioner. Otherwise, overall the hotel is very good. Location is excellent.
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was a good stay. Initially, we were given a room that is a bit old, but its ok. The problem was the door at the bathroom was not closing. Complained to reception and we were allocated a new bigger room whoch is excellent. This is our second time in Hilton Garden and It is always good. The only thing is the cleaner does not clean the room well, the floor/carpet is always dirty although the cleaner said she cleaned it. They dont check/refil the shower gel/shampoo, you have to look for them and ask for it. But overall, the service in the reception was good and the hotel rooms are bigger.
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anandhan
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Booked for City view room. But, provided with whatever available. Old property.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The people were very friendly and helpful, but the rooms were just ok. Plenty of towels but the kids complained about their bed smelling like smoke. Could use some updating but decent room for being a 10 min walk to MSG.
Christian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It has a great location, close to several subway stations that make it easy to get around New York City. It’s also within walking distance (about 10–15 minutes) of several interesting landmarks, such as the Empire State Building. The beds were cozy and comfortable—perfect for a good rest after a long day of walking. There were several lunch & dinner options near the hotel as well. The rooms were clean, and the hotel restaurant offered a variety of breakfast choices. I really don’t have any negative points about this hotel. The staff was very friendly, especially the restaurant staff like Alma and the other waiter (sorry, I forgot his name). If I get the chance to return to New York, this hotel would definitely be a great option. Several lunch options near from the hotel too. Clean bedrooms. several options to breakfast in the restaurant. I really don't have a negative point for this hotel. Very friendly staff, specially restaurant staff like Alma and the another waitress man (sorry I forgot the name) If I have a chance to go back to NY, this hotel would be a really good option to return.
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Candice
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved my stay
David
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bhaskar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property is in the perfect location; majority of the tourist attractions, restaurants are within walking distance. We had no trouble staying in the property.
David J
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

JohnMarie, Kim & Michael are amazing. I love coming here, they're so friendly. Hotel is always clean and the room is a perfect size. The location is perfect for my needs.
Cynthia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

For it to the a Hilton, I expected that place to be nicer. Our restroom needed a bit of love, especially at the ceiling.
Number of reviews per page
20
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