Overall Ratings & Reviews Lord Nelson Liverpool by Compass Hospitality

No heating or hot water ambulance there every day police outside every day the hotel is terrible cleanless is shocking dust and dirty the place is full of so called refugees not a place for children at all wouldnt stay here again the hotel is falling apart stay away !!!

We were originally booked into lord nelson but could not honor our booking which i was glad about after seeing the state of it, we were given liner as a result of this which was absolutely gorgeous ,lovely staff and lovely hotel, only downside not enough lighting in room

The hotel was not as advertised. The staff and breakfast was good but it does not look like the picture. Very run down.

The staff couldn't have been friendlier and more helpful, but I really wish the floor had been hoovered in my room - there were crumbs/other unidentifiable bits of dirt on the carpet; also, the throw on the bed had stains, and the mattress was uncomfortable. Still, it was very cheap and close to the station.

Functional for one night but definitely showing its age

Room was unclean, black mould on wall and curtains, large cracks on several of walls, blood stain on light switch plus in bathroom, cracked sink, dirty shower. Guests above woke me up at midnight, drunken singing, shouting, singing, dropping things, playing music and shouting all the way until i left at 6.15am. I have photos to submit.

Great location & friendly staff

Staff are excellent

Ideal next to the station and just need somewhere to sleep Hope mattresses get renewed soon though Could feel springs more than would expect

Ideal for a night stay for the Football

The hotel offered basic good value for money in a central location. The building needed some modernization and a coat of paint. Overall the room was great for the price I paid

ALL WENT WELL & WOULD STAY AGAIN

Great location, friendly staff, just a relaxed atmosphere and easy place to stay.

I came up to Liverpool for a few days for the golf and this hotel was perfect for me. Don’t judge a book by its cover because inside it’s a comfortable and welcoming place to stay. Everyday when I was out, the staff would change the towels and was always on top of the cleaning. The free continental breakfast was great which filled me until lunchtime. If you are looking for a affordable place to stay In Liverpool next to Lime Street station, then this hotel is for you.

Had to pay with cash (seems to be a recurring thing reading other reviews). Hotel is quite run down, especially the bathroom. Moldy and partially broken shower. No shampoo, only body wash. Ok continental breakfast

Hotel staff excellent and although we arrived prior to check in we were allowed straight into rooms.Pricing of hotel (£84) for a Saturday is about right for this standard of hotel. No negatives about hotel.

Perfect location, guy on reception was very friendly and accomodating. All staff were very happy and polite. Definitely hope to stay again

The Nelson Hotel was perfectly located for us; minutes from Lime Street station, a short walk to the bus station, a short walk to the docks, plenty of restaurants and pubs in the area. The Walker Gallery and a Theatre are a stones throw away too. The staff at the hotel were all really friendly and helpful and we were made to feel very welcome. The room was clean and the beds comfortable. Breakfast was included - tea & coffee, fruit juice, toast, crumpets, yogurts, pre packed pastries, slices of ham and cheese and fruit. No cooked breakfast but I did see hard boiled eggs one morning. Fine for us. The hotel is quite tired looking from the outside and on the stairs and in the hallways but that wasn’t a problem for us. This is a budget hotel and it ticked the boxes. Would I stay again? Yes.

Very helpful friendly staff nothing was a problem , it's a fantastic location.....will be staying again

usually have no complaints at all about this hotel,i have stayed many times.however,on this occasion,i was disappointed.no towel big enough(only a hand towel)in room to shower,not enough shower gel,and(only noticed in the morning)no toilet paper in my bathroom! i did request a towel and more shower gel be left in my room whilst i went out,,but this wasn't done,despite being told that these things would be left in my room.minor things,but only fa air to point out how slow the service was.