Overall Ratings & Reviews Treacy's Hotel Waterford Spa & Leisure Centre

A little tired but very clean and nice bathroom

I was work at 8am by very load drilling I the next room. Only to be told they would stop and start again at 9am Not a great stay. Not enough sleep

The room was very nice with tea and coffee, good shower facility. Bed was very comfortable. Heating was excellent. The Swimming pool at the hotel was warm with good changing area.

The reception staff was friendly, helpful, and informative during check in. The breakfast staff was also responsive. I had to go to the bar to get a menu. The fish and chips were good. I had to ask for my bill. The room was good but the bathroom had plumbing issues. I would stay again for the overall value.

This is possibly the worse stay I have expirienced - ever. The image of the 'Hotel' from across the waterway so evidently masks the fact o the location being on a major rote through Waterford, and at the traffic lights. Given the sell, I requested a view of the water - major error. Upon checking in, reception advise the steam and sauna being closed- I book on the basis of enjoying! I requested high room, on the 2nd floor the room - it stank! I was moved to the third floor - a refit is underway! The room was better - clean-er and with more space - marginally. A late lunch was curry chips - don't ever! There were too few socket outlets, however, I was able to share with other guests. Sleep was poor for the drone of traffic which built as commuters set about their day. Breakfast. The staff were busy... engaged in themselves, I was offered a good morning only after I'd moved beyond the vacant wait-station. Breakfast had been waiting some time... I asked about complaining / feedback... I'm not convinced any would be bothered. I wish I been more dilgent. Mever ever again - shame on Traceys!

Friendly, welcoming staff. Hotel is a little dated but very clean. Most importantly, they need to invest in better mattresses. Really good breakfast.

1 night work stopover. All good no complaint

Great hotel. Friendly and welcoming staff and good food

This was my second time staying here. The rooms are small but clean and the location is good. Problems with heat (thermostat not working) and hot water, none on the second morning. The breakfast is poor.

Was no where to easily pull up to unload/ask a quick question, before having to figuring out how to get to their designed park garage; that was quite the hike with all our luggage. Toilet flushed poorly; the walls are thin, parents could hear another couple, in the next room, at it, in the middle of the night. Indicated 24 hour reception, however, my husband went out for a night walk, but was not able to get back in until the hotel unlocked at 7 am! The parking garage lift, though working the first day, did not work; had to carry luggage up 4 flight of stairs!

Parking was a little dicey. Not convenient to the hotel although the cost was included in our room. The staff were lovely though.

Really enjoyed our stay. Hotel a little tired may need a refresh but the rooms are very clean and very big especially for Europe. Everything was workable and good. Hotel staff was very nice and they had a great bar and fabulous breakfast. Walking distance to House of Waterford, right on the water and walking to many shops, restaurants and bars.

Very convenient with everything that is needed

Great stay for a couple of nights, lovely room overlooking the river

What a beautiful trip! This was our first stop in Ireland and it was amazing! Hotel was great, all the locals were so welcoming and friendly! We will definitely be back

First of all the check in is very late in the day. 4pm - which is very inconvenient when you’ve had a long journey and just want to get changed and relax The hotel is advertised as having parking but there was no information about this and nothing obvious as you drive around the building. I parked in a nearby pay and display in the end. It turned out that the parking is in an Aldi car park up the hill and you can get your ticket validated for free parking. Why not tell people this in the confirmation emails?? As I couldn’t check in I chose to avail myself of the gym and pool. For this hotel to call itself and spa a leisure centre is almost misrepresentation. The “spa” is not exclusive to the hotel but I cannot believe any right-minded person would pay to visit it or be a member. The changing rooms smelled and there was hair all around one of the sinks. The gym equipment looked fairly up to date but it has a general feeling of being run down. The pool was good, but the jacuzzi was out of order. The reception area is well presented and the front desk staff polite and helpful. However, as soon as you go through the doors to the warren of corridors leading to the rooms, it is like entering a time warp and coming out into the 70s. The decor is dated and even worse in the room with scratched/peeling wallpaper and wooden architrave and wardrobe areas that would be at home in a youth hostel. There was no net curtain and my window opened directly onto a road. I

If you can afford to stay somewhere else in Waterford - do so - this hotel, in it's current format, is a joke and a shocking waste of money. Stayed for 2 nights - never again. The hotel is "grubby / dirty" - I don't think it has had a proper clean in years. Our room was a joke - it was tiny. The window barely opened so there was no fresh air in the room. It was far too warm - we had to have the fan on the whole time. The safe didn't work. The TV didn't work. The maintenance man, who was very friendly, did try to fix it - but it still didn't work. The bathroom was tiny - no storage. A large quantity of black mold around the bath and shower door...!!! Breakfast was very poor - the quality of the ingredients used was extremely cheap. The "hot" food was barely lukewarm. Their menu mentioned there were pastries - I did not see any, on either of the 2 mornings. They charged us E162 a night - which would have been fine if it was worth it - but it certainly was not. I have stayed in other 3 stars hotels that were far, far nicer and charged less money. What a joke of a hotel - and as they "demand" payment ON ARRIVAL - there is zero comeback from the customer.

Friendly and efficient staff. Good location and value for money

It was very quiet and had a spectacular view

the hotel is wonderful