I reserved the room after a 14 hour trip in the car. After having that long of a drive, all I wanted was to take a shower and go to bed. When we arrived at the hotel we were told there is no hot water. If it wouldn’t have been past 10 pm and my reservation was non refundable, there wasn’t really much I could do. When I got in the room, the TV at first I thought didn’t work, but after looking behind the armoire it was unplugged. So I had to move this massive piece of furniture in order to reach the cord. And two out of the 3 lamps did t work, one wouldn’t power on at all and the other the light bulb flickered so much that I just powered it off. Probably the worst experience I have ever had from a hotel, will not be staying there again and will never book through Orbitz again since they consider this acceptable in a hotel room.