All of the staff I dealt with at the front desk, or passing by housekeepers in the hallway were very kind. I knew from other reviews that this property was a little run down. That didn’t bother me, and it was true. Paint was chipped in spots, the carpet was stained in spots. Not a big deal and for 600$ for 4 nights that part is all cool. My complaints..the room smelt of bleach so badly when we first got there, I appreciate it being clean but I could taste the bleach. Luckily having the window open all night helped air it out. After the first night I honestly thought about checking out and going somewhere else because the bed and pillows were SO uncomfortable. I didn’t see any other reviews about this. I’m young and couldn’t believe how much I was hurting the next day. It was nice to have an included breakfast but the eggs weren’t the best. Everything else was good. Would be nice to see bacon some days, as everyday there was breakfast sausage. The location of the hotel is awesome. Close to many restaurants and stores. Where my room was located I didn’t hear any traffic noise . Though the ac may have covered that up . This place definitely has its pros and cons . Good location and price, but uncomfortable beds and pillows.