Overall Ratings & Reviews Comfort Inn Bentonville - Crystal Bridges

When we entered our first room, it had not been torn by down by maid service. They immediately got us a new room, and everything was perfect. Everything was clean and tidy and well organized and the breakfast was awesome.

Love the property, absolutely beautiful but the pool and hot tub being down was pretty disappointing

Liked: Breakfast was excellent. Staff were welcoming. Did not like: Shampoo was running low and needed refill. The bathroom had a continuous water dripping sound coming through the vent.

It was clean

Great place to stay!

Front desk service was friendly, and breakfast was enough. Parking though - horrible. There aren’t enough spots in front of the door but instead wrap around the building (without entrances that i noticed) and are dark. Both nights I had to park quite far from the door and walk in shadows. I don’t mind a walk most of the time, but I mind it in the dark and while carrying a suitcase, laptop bag, etc. My room was also a fairly good hike from the lobby. Again, I don’t mind a walk, but it was not convenient to “run back upstairs” for anything. The room itself was absolutely blah.

Tried to check in, nobody at the front desk, had to call the hotel, someone answered and then came to front desk. Also, there is a tavern right off the main lobby. Several men were drinking themselves drunk, carrying on and very loud and inappropriate. I'm glad my kids weren't with me to hear that language.

The accommodations were average. However, we asked for one extra blanket and both nights we were told they had no additional blankets. The second night, the front staff didn’t even pretend to check.

The smoke alarm went off on the entire 2nd floor at 1:43 in the morning. My wife called the front desk and was hung up on

Very quiet, staff was really helpful and kind

Clean and staff were very nice

Friendly staff. Great location!

The bar is closed on weekends an the hot tub hasn't worked in a long time according to reviews. The room was clean and comfortable. Breakfast was hot and delicious.

Front desk was so kind to let us check in a little early.

We were on trip from Oklahoma for a funeral the check in was great rooms were clean and comfortable would definitely stay again

The staff was very personable and accommodating.

The staff were mostly very helpful but the facility and its features need an update. Lots of noise in room (something mechanical nearby going all night). Troubles with room key. Business office functions not working. Sink in bathroom refused to drain. Television remote not working properly despite new batteries. Breakfast was modest at best, though as with other staffers the breakfast crew members were great and hard working. Motel has very good access to area via I-49.

Great comfortable room, need longer pillows instead of short, fat ones. Smelled & looked very clean, hot breakfast excellent. Pool & hot tub out of order-bummer. Would stay again but call ahead to check on pool status.

I loved the local photography

Very practical place to stay. Good location. Clean and economical.