The couch was very hard, uncomfortable to sit on. The bed I slept in sagged in the center, my wife and I pretty much rolled to the center. The bathroom has no exhaust vent. The toilet plugged up on the second morning, went down to let them know, they said they would come down right away, we left for the day, come back and still plugged up, had to go and ask again. The bathroom door barely closed, had to use force to open and close. The ice maker in the freezer did not work.