The hotel room was lovely and just what we wanted, the only minor criticism was that the only english TV channel was news.
Our check in was good and the reception staff helpful and friendly but during our stay we came in and out and they rarely acknowledged us. We would have felt more welcome if they had looked up and said hello or asked us about our day. We had no contact with the concierge (if there was one). We paid the use the spa, it was small but good , we were just disappointed that the water in the juccuzi was not hotter.