Excellent hotel a service is top notch from the moment you check in, using the spa, room service, dining, housekeeping, etc. everyone is very helpful an attentive to the needs of the guest. Great location.

Beautiful property

Beautiful hotel. Staff was perfect. Rooms were fabulous.

Room was very nice. Great shower. Staff was extremely helpful and friendly. Enjoyed the spa and pool

We had a lovely stay at the Charles hotel and were pleasantly surprised with a free room upgrade on our arrival - a very rare event these days! The breakfast was amazing, with kind, thoughtful and very attentive staff. I would thoroughly recommend this hotel. Munich was amazing with incredible Christmas markets - so much to do and see.

Our stay at the Charles Hotel in Munich was one of the best hotel stays we’ve had! We were upgraded to a junior suite upon arrival which was a pleasant surprise. Each morning we had a lovely breakfast in the Florio restaurant—really enjoyed the pretzels on offer in the buffet spread! Each member of the staff we encountered made sure that we were well taken care of as well, and they were all super friendly. Highly recommend this property for any stay in Munich!

Staff, beautiful room, pool, great location. On the Saturday we requested the room to be cleaned when leaving around 1pm. Arrived almost 4 hours later and room had not been cleaned, had to request it again with tighter deadline as we needed to shower and go out for the evening. No water bottles were left in the room on the Saturday either, these had ti be requested.

This is a beautiful hotel next to a park. Very quiet, yet central to trains and trams, as well as walkable. Highly recommend

very clear and clean room all round, excellent customers services and great staff members who were very friendly.

Room was fantastic, staff were very helpful and polite. Restaurant had delicious food, the salad and pasta were very good.

Fantastic hotel. Staff were incredible and went above and beyond to make the stay perfect. Room was spacious with a lovely view, large bathroom and a great on site spa / pool. Excellent breakfast as well! Would highly recommend this hotel.

Great clean room.. beautiful view of the park.. staff was courteous & friendly & went above & beyond.. chocolates on the room @ night, etc.. loved having drinks @ the bar multiple nights & ate several times @ the Italian restaurant.. front check in staff very helpful.. we would def stay there again!

Superb breakfast. Great room. Easy walking access to the station, downtown and the museums. Nice quiet bar to relax before the evening. Genuinely helpful staff. All good.

The hotel is lovely but a nosebleed price that seemed a poor value compared to other lovely places we stayed

Very professional and accommodating staff. I worked say the steak was what made this hotter 5 star. Plus the facilities were top quality.

Very warm and friendly staff! Amazing location facing the gardens. The rooms are cozy, and very comfortable! The restaurant at the hotel is beautiful as well!

The room was spacious and comfortable. Staff were friendly and welcoming. Everything worked as it should.

The whole experience was impeccable

We love the Charles Hotel, the staff are so kind and thoughtful. A true 5 star hotel with all the amenities and care taken to make you feel special and totally at home. Vast breakfast choice , quiet , clean rooms furnished beautifully .

Excellent room with great view. Super clean with exceptional staff, especially the concierge who was very knowledgeable and went out of his way to help us with train tickets and directions. Great gym as well.