8.6
Very Good
From 1,002 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

8.8

Service and Facilites

8.6

Traveler Reviews Hotel B Cozumel

Number of reviews per page
20
40
Top reviews
Marc
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is our favorite property in Cozumel. Love it here. Great rooms, great view wonderful snorkeling.
Justin Martin
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I have been to "all-inclusives" as well as just boutique hotels. I understand both benefits. I won't come back here. $10 bottles of water, overpriced food. I was nickel and dimed for everything. The mini fridge was stuffed so full of $5-$20 drinks that we just took their stuff out and put it back at the end of the week. The shower curtain fell down on the first day, (they promptly fixed it). The chairs in the room were so uncomfortable that they literally could not be used for more than a few minutes. There was a "do not disturb" sign was a couple of yarn knots on a string, that everyone ignored. One day the bartender came knocking because the $20 I paid with had a teeny tiny ink mark on it. The other days we were disturbed by a woman checking to see if the art work on the walls was still there. The spa was good, the food was good, (service sucks), and the pools were great. I won't stay here again. All n all, I'd say for the money, go to "Dreams" or "Secrets". It's a couple hundred more, but it'll be cheaper on the back end. It was just weird.
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Daniela
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful location, awesome on-site restaurant, overall relaxing pleasant vibe. Would return.
A. Renée
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stay in a different property each time we go to Cozumel. This was our tenth trip. Hotel B was the best so far! Service made the difference. Staff were consistently the best. Reception spoke excellent American and were proactive in their service. My passport dropped out in the shuttle on the way there. I panicked, because I didn’t remember the company name. The bell person not only remembered the company, but also the driver. To make a long story short, the bell person summoned a taxi, explained in Mexican the situation to the driver, gave him instructions. The bell person then explained what the taxi driver should do and what we should do. Passport found; crisis averted. The room was very clean. Bed and pillows were comfortable once we figured out how to “cradle” our heads in the pillows, because they were too high for both my husband andI. There was a crack in the sink, but that didn’t affect function. Chairs in the room and desk were uncomfortable and rusted. They are in the process of updating, because other rooms we saw had newer chairs. Pools, restaurants, beach and views were wonderful. Get an ocean view to watch the sunsets!!!
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Isabella
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff were super friendly, we loved Marco he was so helpful and the staff were very accommodating. Place was lovely and clean .
Jeanne
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We love Hotel B! Comfortable rooms, amazing staff and the restaurant is beyond fabulous! The food is delicious and beautifully played. A top. Itch place to stay!
Barbara
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Really enjoyed this hotel. Two restaurants, two pools, access to the ocean for snorkeling, poolside cabanas and multiple seating areas. Yoga and massages available. Staff is very friendly and accommodating. Elevator access and water stations on every floor. The food was delicious! Hope to return soon!
Marela
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Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Me encantó es hermoso
JOHN PAUL
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6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

There is abundant sea life, right off the pier tons of sea turtles
Jim
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Small hotel with friendly staffs
Janella
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The hotel was amazing, great location, safe easy parking, beautiful views, the pools and property are gorgeous. Food at both restaurants is delicious and the spa was amazing. Cannot wait to come back here!! Highly recommend.
leigh
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Beautiful pool area and he small cove in front is some of the best snorkeling I did on my entire trip. Next time I will skip the boat tour and just spend the whole day here.
Marshall
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The view from the rooms is amazing! So beautiful and relaxing
Shawn
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Pristine ocean view from our 4th floor room. Overall, staff was excellent. A great place for recharge & relax 😎 👍
David
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great place. Clean and friendly staff.
Elisa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great location, excellent food, friendly staff
Judith L
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Ed breakfast buffet!The location & setting is beautiful, oceanfront, but there is no sandy beach! There is, however, a nice sandy area overlooking the ocean. Two restaurants are reasonably priced, with friendly service. Excellent includi
Felicia
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Hotel B Unique is incredible! Marcela, David, Raymundo & Eduardo made us feel right at home. Days by the pool and sea were just what we needed & we’re grateful for the blessing of calling it home for a few days. Can’t wait until next time!! Highly recommend.
gregory
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This hotel is one of those hotels that get you with hiding fees and then you’ll just see them on your credit card
Jeffrey D
icon-Leisure
Leisure
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Overall very disappointing. I left a day early. Run down, smelly and under construction (noise and smells). Staff in the two restaurants and the food was excellent. Reception was poorly managed, slow and unaccommodating. I do not recommend this property.
Number of reviews per page
20
40