8.0
Very Good
From 809 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

7.0

Service and Facilites

8.8

Traveler Reviews Casa Conde Hotel & Suites

Number of reviews per page
20
40
Top reviews
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is very nice, comfortable and 24 hr gate security. No one can and will get past the entry gate if you are not a guest. Very quiet, clean and AC worked wonderfully 💯. The water went out a few times but this comes with the country happenings .. Staff very nice and helpful. You will need a car or UBER to move around. FYI driving in Costa Rica is a nightmare .. please consider your plans. I am a native but live in the US.. would definitely stay again .
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Margot
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff is super friendly. The premises are nice. Breakfast can use some variation. Stayed before, will stay again.
key
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Was all good.
Nathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The property itself was beautiful with well-maintained landscaping and cultural murals. The staff were kind, easily approachable, and went above and beyond to accommodate. The rooms, while a bit dated, were highly- functional with the added benefit of a fully complete kitchen and stackable washer and dryer (which you have to supply the dish and laundry soap). The only downside was that the floors were quickly dirty and that the hot shower was rather lukewarm which I suspect is more cultural. Again, I would easily recommend this hotel and would readily return.
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ANGELA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I enjoyed staying there the staff were friendly, helpful with information, clean environment. I appreciate the fact that they can communicate in English because I only know the basic in Spanish.My suite was cleaned daily. Very nice
Jeremy
icon-Leisure
Leisure
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Decent area. Older property. No restaurant or bar. Needs to be renovated.
Richard
icon-Business
Business
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The place was very dated. Kitchen had no cooking equipment, shower was weak and did not get very warm
Matthew
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I like it
Oatricia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I loved it, need some updates. The hot tub don’t really get hot.
Andrew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Would stay here again
Andrew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very nice, helpful staff, we valued the safe and secure parking. Well worth the price
Barbara
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The staff is wonderful but the hotel is out dated.
Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This hotel is was a great experience. Very large and great for the price. Had a stove, refrigerator and washer/dryer. 2 separate bedrooms made our first night even more comfortable. Gated hotel for extra safety.
Fredy
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Good location, good cost/benefit
Fredy
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Convenient location, good enough cost/benefit.
donna
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Staff is wonderful, helpful.
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The area is residential so it was very quiet at night. Beautiful hotel with very spacious an comfortable suites
Jovanny
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

So bad
Robin A
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Tourist/buyer BEWARE You can do so much better than this hotel. "It ain't pretty it just looks that way." Plus much of the info on Expedia website in inaccurate. There's no mall or conference center attached to Casa Conde, and having been to the hotel, there's no way there ever was. Also, there's no shuttle bus of any kind, to and from the hotel: we also learned that the hard way. Their claim of cable tv in the rooms and down comforters on the beds, also totally false. While there was an "outdoor tub," it's by no means a "hot" tub. The hotel has no hot water in fact. They used a wide angle lens to take pics of the rooms: they are small and cramped. Just so depressing. These "positive" reviews must be either fake or from clients from 3rd world countries (forgive me.) Save your money and your good spirits, and book somewhere/ANYwhere else. * * * Turista / comprador CUIDADO Usted puede hacer mucho mejor que este hotel. "No es bonito, sólo lo parece". Además gran parte de la información en el sitio web de Expedia en inexacta. No hay centro comercial o centro de conferencias adjunto a Casa Conde, y habiendo estado en el hotel, no hay manera de que alguna vez hubo. Además, no hay servicio de autobús de ningún tipo, desde y hacia el hotel: también aprendimos que la manera difícil. Su afirmación de televisión por cable en las habitaciones y edredones de plumas en las camas, también totalmente falsa. Aunque había una "bañera al aire libre", no es en absoluto una bañera "caliente."
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James
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Beautiful place
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