Rude staff unhelpful no parking stinky room not recommended
Moiz
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Subha is very friendly, cooperative, responsive and respectful. She resolved all my issues in no time with a big smile on her face. She has the real customer service attitude in hospitality business. The room was clean, quiet and AC working.
simon
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Everything is fine and nice clean and walking around close to the casino and falls
Claudia
with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Always friendly and welcoming. Suba was at the desk and gave us a late checkout with a friendly smile to go with it. Jessy is a very friendly manager and will return here for sure.
Derek
with Partner
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
When arriving to days inn, they claimed they had no rooms left and referred us to Hilton stating that when they overbook we get a room at the Hilton instead.
When we arrived to the Hilton and checked into our room it was 86 degrees and the A/C did not work and would only spray hot air.
They attempted to fix and it didn't work. Finally around 4am the problem was then solved. We did not get any sleep at all having techs coming into our room so late at night. To be honest I don't think any of this is fair to be paying for a hotel that we cannot enjoy our stay and affects our day the next day as we did not get any sleep.
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Cassandra
with Partner
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The room was filthy. Staff were unhelpful. Parking is not free.
Brian
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Been visiting Canada for the past few years now to see my girlfriend. Super easy to access your room from the parking lot and the staff has always been more than helpful with checking in and out on time. The kindness, respect and genuine help I’ve received from the employees has made me come back more than anything. Rooms are always kept clean and the location is right around everything in Niagara. The price , ease of access and the kindness/help the staff provides makes this one of my first options when looking for a place to stay. Will definitely be coming back !
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Claudia
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean room and front desk staff is wonderful .
Gaga ,
Claudia
with Friends
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This place is perfect . Great location. Close to casino and restaurants . Reasonable prices and best front desk and cleaning staff. Gaga , Abby , kamerynn very kind and helpful .
I highly recommend it here.
Claudia
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Room is clean and air conditioning works so well. The friendliest staff ever . Gaga , Abby , kamryn are so kind . I will definitely be back here .
Fariha
with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Amazing place close to the falls and Clifton hill, close to food, banks and shopping hotel staff amazing especially Gagan who works at the front desk she's most helpful and willing
Monica
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Staff was very friendly and helpful
Syed
with Partner
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
$30 parking very expensive
WIDNER
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I didnt need parking because I didnt drive.. bit Getting around was so easy.