Overall Ratings & Reviews Hilton Garden Inn Denver Downtown

Great access to the Convention Center and dining.

Property was being renovated which wasn’t disclosed at the time of booking front desk initial experience was terrible and the person on the front desk which is basically a length for one person on a chair was very lazy fair and not really customer focused the newly renovated rooms were clean and presentable as A Conference hotel it was the perfect location it had I know it was rented renovated I would’ve moved to many other facilities that are just as close

Food at their restaurant Territory was very good especially their linguini with garlic and olive oil. Kudos to their chef. And their waitress Isis was phenomenal and courteous. Ambience music at the restaurant though need to improve. It kept been stopped off and on while I was there which was a little frustrating. Also, it was a shame the gym was closed for repair during my whole time there.

Malia and the staff we’re great

Good location downtown. Decent clean room. The shower would only go half power with the rest of the water going out the bottom. Parking is $47 a day so I got parking on spot hero.

Upon getting to our room we noticed it was very cold so we put the heater on full blast and then left to get dinner. When we returned the room was still cold and the heater wasn't working. We call the front desk and they sent maintenance up to check it. He worked on that heater for almost an hour before accepting defeat and offering to move us to another room. The move was seamless and the front desk staff was great about it. The next morning we had breakfast at the hotel and the lady running it was kind and attentive the entire time. Checkout was a breeze. We will be back to this property again!

We had a nice stay for the Billy Strings concert. The toilet paper was terrible! We should have brought our own.

Great location and price. The only that I did not like was the front desk did not explain the incidental fees (how much it was each night and the parking fees) she just put it on my account. That was rude and taken for granted. There were no signs posted in the lobby area or checkin counter.

Good place to stay in the city. Walking distance to a lot of bars and restaurants.

Convenient walk to the trade show

This stay was wonderful. The accommodations were a great value for the price. There is construction in the hotel right now and I know that made it difficult for one guest I saw in the elevator, but it was not an issue for us. We got a newly remodeled room, so it was very clean. The front desk staff was pleasant and helpful. The location was perfect and close to everything we needed. The restaurant was being remodeled but they managed to offer a menu for B/L/D and a seating area that was cozy, clean and convenient. I really enjoyed the stay and would stay here again.

We exhibit at the convention center and have booked 10 rooms each year. For the last 2 years, we have stayed at the Hilton Garden Inn downtown. Although it wasn't fancy, it is a very clean, quiet hotel that is close to the convention center and restaurants, has a gated parking ramp and most of all, an incredible staff that is dedicated to customer service. They are just finishing major renovations throughout the hotel, so we can't wait to go back next year.

Rooms were newly renovated

Charging extra for a typical hotel breakfast was a little sad, but everything else was great!!

they were under reconstruction,so things were a little cluttered and that is understandable

Everything the customer service was excellent and the house keeping as well

Room was very clean and presentable. Staff were only too happy to help. Would stay there again!

My concerns had nothing to do with the hotel nor the service but other issues. The people next to me purposely kept slamming the doors all day and night. I tried to increase the room temperature but the thermostat wouldn’t go higher than 72 degrees considering it was 11 degrees outside.

it could of had 5 stars like the other hiltons i stayed as a hilton member. but the carpet needs shampoo cleaning room 907 or new one install

Close to convention centre