Overall Ratings & Reviews Occidental Cádiz

Very disappointed with the whole experience at this hotel. The positive was the room was a decent size and you could see the sea between the tower blocks. Breakfast was ok but there are much better and cheaper places to eat nearby. The service was terrible, the staff were indifferent at best and at time rude and unhelpful. The room was in need of a refresh as was the bathroom. The aircon didn’t work and we reported this but we’d told it was turned off by the hotel, this made the room too hot with the widows closed or too noisy with them open. Finally, the hotel tried to overcharge us for breakfasts we never had. There are loads of places to stay in Cadiz, I’d not come back here and I suggest you look for somewhere less overpriced and more caring of its guests. Avoid

Excellent, thx

Nice hotel in a fairly good location.

Very good

Friendly staff, large rooms, good location.

La habitación para uso triple era un poco pequeña y no tenía suficiente espacio de armario para dicho tipo de uso. Tuve que hacer Pilates en el suelo de la habitación por lo que tuve que apartar cama supletoria y algún otro accesorio donde pude ver que la limpieza del suelo de la habitación era mejorable.

Stayed here two nights, Christmas Eve and Christmas day.Overall good base for exploring Cadiz, but air conditioning turned off in winter, leaving room really stuffy and airless, opening window led to other problems as road really noisy through night leading to terrible sleep. Breakfast good but evening meals to be avoided- my fish was overcooked with tasteless sauce, partner's veggie noodle dish also tasteless. Underground parking is far better value than public car park at €15 a day but it is accessed by a single car lift which is not for the faint hearted as it is only inches bigger than a medium sized car. Staff really nice and helpful.

Both Expedia and hotel customer service are poor, there general attitude towards welfare of there customers is shamful , I booked this hotel through Expedia, through a mistake on Expedias side it booked wrong dates, I called straight away after booking confirmation and they wouldn't change or refund, it resulted in myself and my daughter having to spend the night in our car in Cadiz, it's like having a conversation with robots programmed to say the same thing.

All good and as per description. Indoor parking à bit tight but useful

Staff great, location close enough to the Local beach, but that’s about it, not a great area overall. Hotel is old and the air conditioning was awful, complained twice, moved room once but despite a slight improvement it turned off for 6 hours during the night and only brought the temp down to 24C when it did work. Need complete refurb.

Short sight seeing trip.

Great hotel and superb customer service

Good location, check in easy. Some keys didn’t work. Staff at check out weren’t particularly friendly towards me as they were with others, possibly due to ethnicity. Worst thing was the persistent smell of sewage in our room, spoiled a stay In an otherwise superb city.

Excellent service and location. Everyone was very friendly and helpful. Room was comfortable but the air con wasn’t working unfortunately.

We liked the location of the hotel. It was centrally located and everything was within walking distance. We are walkers so 1-2 miles is not a big deal for us. The room was clean and spacious especially the bathroom. Overall, we had a nice stay.

Staff were extremely courteous, friendly and helpful. Easy access by local public transport to the historic centre. Fabulous fine sandy beach only a couple of minutes away. Interesting reasonably priced private car parking. Breakfast adequate. Would certainly recommend.

Very clean hotel in convenient location for the beach. Great breakfast. Underground car park requires driving skills of Lewis Hamilton.

Nice hotel with comfortable beds and large rooms close to the beach.

Staff was very friendly and accommodating. Rooms are nice and clean and the bed is comfy. Breakfast is good.

I would stay there again. They give a great deal attention to detail. The breakfast was worth it.